Email Customer Experience Executive - Nagpur, India - Valethi Technologies
Description
Job Information:
Industry
- IT Services
- Nagpur
- Maharashtra
- India
About us:
CREATORS OF BETTER BUSINESS OPERATIONS
We help companies remove process chaos and fast-track business outcomes.
We have been helping small to mid-sized and enterprise companies across industries from distribution and manufacturing to consumer goods and healthcare to achieve greater process efficiency, intelligent and faster decision-making and agility to respond to competitive pressures and transform customer experiences.
- Maintain high level of Data Entry standards
- Focused on deliverables, quality, understanding time bound SLA's.
- Understanding client requirements & Process specifications
- Must be proactive to communicate and report any instances that which is risk.
- Must be proactive to learn all process based new updates shared from client.
- Focus on resolution at the first response
Skillset Requirements:
- Communication, both verbal and nonverbal
- Basic computer skills (Microsoft Office) and equivalent programs
- Professional experience, such as internships, parttime jobs, etc.
- Basic Excel
- Good understanding of Computer Knowledge
- Typing Skills words/Min)
- Willing to do Night Shifts.
- Comfortable with 24
- Rotational shift & WO
- Should be a graduate preferably
- Should be comfortable for Overtime
- 6 days working
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