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Bengaluru

    Store Manager - Bengaluru / Bangalore, India - Aone HR Services

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    Full time Marketing / Advertising / Public Relations
    Description

    Job Overview:


    As a Retail Store Manager, you will be responsible for overseeing the daily operations of the retail establishment, ensuring a positive customer experience, managing staff, and achieving sales targets.

    The role involves strategic planning, staff development, and effective communication to drive the store's success.


    Key Responsibilities:

    Store Operations:
    Oversee day-to-day operations to ensure the store runs smoothly.
    Maintain a clean, organized, and visually appealing store environment.
    Monitor inventory levels and coordinate restocking activities.

    Customer Service:
    Foster a customer-centric culture among staff.
    Resolve customer complaints and ensure a high level of customer satisfaction.
    Train and enforce exceptional customer service standards.

    Sales and Revenue:
    Set and achieve sales targets, closely monitoring performance against goals.
    Implement sales strategies to maximize revenue and meet financial objectives.
    Analyze sales data to identify trends and opportunities for improvement.

    Staff Management:
    Recruit, train, and develop a competent and motivated team.
    Schedule staff shifts and manage staffing levels to meet operational needs.
    Conduct performance evaluations and provide constructive feedback.

    Visual Merchandising:
    Oversee the layout and presentation of merchandise to optimize sales.
    Implement and maintain visual merchandising standards.
    Coordinate with corporate guidelines for product displays.

    Inventory Management:
    Monitor and control inventory levels to prevent stockouts and overstock situations.
    Conduct regular inventory audits and reconcile discrepancies.
    Collaborate with suppliers to ensure timely and accurate deliveries.

    Financial Management:
    Prepare and manage the store budget, including expense control.
    Monitor financial reports and take corrective actions as needed.
    Implement cost-effective measures to enhance profitability.

    Compliance and Security:
    Ensure compliance with company policies, procedures, and legal regulations.
    Implement security measures to protect assets, prevent theft, and ensure a safe working environment.

    Communication:
    Effectively communicate with both staff and upper management.
    Provide regular updates on store performance, challenges, and opportunities.
    Foster a positive and collaborative work environment.

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