Platform Configuration Professional Excel 12854 - Delhi, India - Sampoorna Computer People
Description
Job Summary
- Experience:
- 11 Years
Location:
Gurgaon,Kolkata
- Designation:
Degree:
BA, BBA, BBA/BMS, BBI, BCA, BCom, BCS, BDES, BE-Comp/IT, BEd, BE-Other, BFA, BFM, BIS, BIT, BMS, BSc-Comp/IT, BSc-Other, BTech-Comp/IT, BTech-Other
- Educational Level:
Industrial Type:
IT-Software/Software Services
Functional Area:
IT Software - DBA / Datawarehousing
Key Skills:
Excel,NGSD,Remedy,ServiceNow
Job Post Date:
Friday, March 17, 2023
Company Description
- Our Client is a leading FTSE Company with a profitable turnover of more than 20 billion pounds. They are the world's most established communications company, employing around 100,000 people in 170 countries around the world.
- Their principal activities include:
- Local, national and international telecommunications services
- Broadband and internet products and services
- Converged fixed/mobile products and services
They are known globally as a major technology player - pioneering the digital advances that are shaping and driving the information age,helping people create, collaborate and communicate better than ever before.
- Specialties: Telephony, Networking, Cloud Services, Unified Communications
- Excel
- Expert
- NGSD / Remedy / ServiceNow
- AdvancedMinimum overall experience of 5 years with relevance in ITSM tooling
- Knowledge and experience of demand and service platform management tools like ServiceNow, Remedy etc. (administrative level)
- Experience in using workflows and nocode solutions for process optimization / automation
- Experience in operational service delivery or support
- Experience in dealing with profiling with clear understanding of risks and impact
- Basic knowledge of Cloud technology and types of access control systems
- High proficiency in MS Excel
- Working knowledge of MS SharePoint and MS Teams
- Extremely good in verbal and written communication
- Ability to create and deliver effective presentations using MS PowerPoint
- ITIL v4 Foundation (preferred)
- Key decisions
- Evaluate business, technical, operational and customer requirements for system configuration actions on live platform
- Checks and seeks confirmation on critical inputs and amendments to platform with manager as required
- Prioritises work activities and requirements to deliver workload effectively with manager
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