Call Auditor - Gurgaon, India - Indiagold
Description
We are looking for Call Auditor and Trainer (Telugu and Tamil)- Experience in creating selfexplanatory Training module at the organization level, applicable for
- Service, Sales and Field teams (New Hire, Refresher, Product/Process update etc.)
- Defining industry and role specific Quality Audit parameters for
- Voice/Non-Voice/Field Teams.
- Gathering feedback from the audit findings and share it with relevant stakeholders, in a structured manner focused for product and process improvements.
- Should be able to define Quality parameters for all verticals of
- Service, Sales and Field teams.
Job Types:
Full-time, Permanent
Salary:
₹21, ₹50,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Ability to commute/relocate:
- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)
Experience:
- call auditing: 4 years (preferred)
Language:
- Telugu (preferred)
- Tamil (preferred)
Work Location:
In person
Speak with the employer
More jobs from Indiagold
-
Chief of Staff Sector 44
Haryana, India - 2 weeks ago
-
Operations Executive Sector 44
Haryana, India - 3 weeks ago
-
Telesales Executive
Gurgaon, India - 1 week ago
-
Customer Experience Assistant
Gurgaon, India - 1 week ago
-
Audit & Quality Gurgaon
Gurugram, Haryana, India - 4 weeks ago
-
Audit & Quality Gurugram
Gurugram, Haryana, India - 1 week ago