Call Auditor - Gurgaon, India - Indiagold

Indiagold
Indiagold
Verified Company
Gurgaon, India

4 days ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
We are looking for Call Auditor and Trainer (Telugu and Tamil)

  • Experience in creating selfexplanatory Training module at the organization level, applicable for
  • Service, Sales and Field teams (New Hire, Refresher, Product/Process update etc.)
  • Defining industry and role specific Quality Audit parameters for
  • Voice/Non-Voice/Field Teams.
  • Gathering feedback from the audit findings and share it with relevant stakeholders, in a structured manner focused for product and process improvements.
  • Should be able to define Quality parameters for all verticals of
  • Service, Sales and Field teams.

Job Types:
Full-time, Permanent


Salary:
₹21, ₹50,000.00 per month


Benefits:


  • Health insurance
  • Leave encashment
  • Provident Fund

Schedule:

  • Day shift

Ability to commute/relocate:

  • Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

Experience:

- call auditing: 4 years (preferred)


Language:


  • Telugu (preferred)
  • Tamil (preferred)

Work Location:
In person


Speak with the employer
More jobs from Indiagold
See all jobs of Indiagold