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Ahmedabad

    Area Manager - Gujarat, India - Amazon

    Amazon
    Amazon Gujarat, India

    2 weeks ago

    Amazon background
    Description
    Amazon - where builders can build We're looking for a smart, customer-obsessed innovator and owner to join our Operations Team

    Purview of a Operations Manager

    • Manager-I, Operations is responsible for managing a team and facilitating flow of information across multiple stakeholders to resolve any potential issues that impact customer experience/ business continuity.
    • The candidate should have a basic understanding of the logistics space and should be able to communicate clearly in the written and oral form. She/he should be able to come up with process improvements drive them through completion.

    Responsibilities include, but are not limited to:

    • Managing a shift, constantly identifying opportunities to improve team performance and owning associated change management.
    • Developing and/or referring to performance metrics to drive team performance and business results.
    • Identifying the business impact of trends and making data backed decisions.
    • Communicating with external customers (Carriers, Vendors/Suppliers) and internal customers (Finance, Ops Excellence, Fulfillment Centers)
    • Escalating problems or variances in the information and data to the relevant owners and following through on resolutions.
    • Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to perform ad hoc reporting and analysis, as needed, is a plus.
    • Should ready work in all shifts (incl night)
    "Amazon is an Equal Opportunity Employer - Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age"
    )
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