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    Clinical Care Coordinator - Chennai, India - PreludeSys

    PreludeSys
    Default job background
    Technology / Internet
    Description

    As a Clinical Care Coordinator, you will:

    • Verify patient call details through IVR.
    • Assign specific providers to patients based on symptoms and availability.
    • Utilize appropriate tools and applications.
    • Coordinate between patients and providers to set up treatment.
    • Escalate issues as necessary.

    Skills Required:

    • Minimum of 1+ years of experience in interacting with US patients and US providers.
    • Good knowledge of medical terminologies.
    • Excellent communication skills.
    • Strong listening and follow-through skills.
    • Organizational skills with the ability to coordinate with different stakeholders.
    • Strong dedication to delivering excellence in customer satisfaction.
    • Have Empathy and patience.

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