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    Telecalling -Thane West, Mumbai - Fayfin Services

    Fayfin Services
    Fayfin Services Mumbai, India

    3 weeks ago

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    Job Title: Telesales

    Company Name: Fayfin Services

    Location: Thane West, Mumbai, Maharashtra

    Salary: ₹12,000 - ₹15,000 per month

    Employment Type: Full Time

    Shift: Day Shift

    Days of Work: 6 days/week

    Job Description:

    Join Fayfin Services, a leading BPO/Customer Care company, as a Telesales representative in Mumbai. As a Telesales professional, you will be responsible for interacting with customers, providing them with product and service information, and resolving any issues or concerns they may have. Your goal will be to attract potential customers, answer their inquiries, and promote the products and services we offer. Strong communication skills and the ability to convince and sell are key to succeeding in this role.

    Key Responsibilities:

    Engage with customers over the phone and provide information about our products and services

    Answer customer inquiries and address their concerns or issues

    Recommend additional products or services that may be of interest to customers

    Maintain accurate records of customer interactions and transactions

    Achieve sales targets and meet performance metrics

    Build and maintain strong customer relationships

    Collaborate with team members and share customer feedback to improve processes

    Stay updated on product knowledge and industry trends

    Requirements:

    12th Standard / PUC education qualification

    Fresher or with minimal experience in telesales or a similar customer care role

    Proficiency in basic English communication

    Good interpersonal and persuasion skills

    Strong problem-solving skills and ability to handle customer complaints

    Good computer skills and familiarity with CRM software

    Ability to work in a fast-paced environment and meet targets

    Positive attitude, team player, and willingness to learn and grow

    FAQs:

    Q: What is the salary range for the Telesales position?

    A: The salary for the Telesales role ranges from ₹12,000 to ₹15,000 per month.

    Q: Is this a full-time job?

    A: Yes, the Telesales position is a full-time role with a day shift schedule and 6 working days per week.

    Q: Are there any incentives provided?

    A: Incentives may be provided based on performance and targets.

    Join Fayfin Services, a verified employer, and become part of our dynamic telesales team. If you have excellent communication skills, a persuasive personality, and a passion for customer service, we invite you to apply for this position.

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