Jobs
>
Vadodara

    Tier-1 Support Specialist - vadodara, India - Etech

    Etech
    Etech vadodara, India

    2 weeks ago

    Default job background
    Description
    :
  • Transportation allowance
  • Canteen Subsidy
  • Night Shift allowance as per process
  • Health Insurance
  • Tuition Reimbursement
  • Incentive components campaign wise
  • Work Life Balance Initiatives
  • Rewards & Recognition

    • What You'll Be Doing:

  • User administration (setup and maintaining account) and Maintaining system
  • Customer Service Representative provides assistance to customers on products or services offered over the internet by performing the following duties.
  • Handle calls and chats with inquiries related to products and services offered.
  • Respond to multiple inbound calls or chats; gather and verify required information as appropriate.
  • Perform basic troubleshooting steps according to the situation and coordinate with other departments when needed.
  • Gather all required information while working on customer's reason to contact and create cases based on every interaction and follow-up with customers or other departments until issue is completely resolved and case is closed.
  • Obtain all required information and relay the same to other departments as per the protocol.
  • Be open and responsive to consistent coaching, take an active role in performance planning and goal setting.
  • Be flexible in an environment by championing and embracing change.

    • We Expect You To Have:

  • Any stream 12th Standard pass out / any stream Graduate / Post Graduate with 18 year's age along with Excellent Oral & Written Communication skills can apply.
  • Be Flexible in working hours which is a must.
  • Have basic computer knowledge and ability to troubleshoot different situations.
  • Comfort with and knowledge of how to use Microsoft Office, email etc.
  • Excellent oral and written communication skills.
  • An unerring attention to detail.
  • The ability to multi-task answering numerous chats/calls and navigating smoothly between both mediums.
  • A professional demeanor with the ability to take ownership of every chat, call or email and find a solution for every customer.
  • The ability to think on your feet in a fast-paced environment where messages over chat, call and email come fast and furious.
  • Experience working as part of a collaborative team – we work together to make sure customers are able to use our products and services without any trouble and excellent experience is provided during every interaction.
  • Qualifacts Systems Inc

    Senior Support Specialist I

    2 weeks ago

    Qualifacts Systems Inc vadodara, India

    Description · Sr. Support Specialist I Knowledge/Application Developing Knowledge: Seeks less guidance; comfortable analyzing facts and making decisions but keeps supervisor informed and involved as appropriate; Adherence to Ticket Productivity goals and SLA/SLO requirements; ...

  • Qualifacts Systems Inc

    Support Specialist II Vadodara, India

    2 weeks ago

    Qualifacts Systems Inc vadodara, India Full time

    Description · is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabli ...

  • Qualifacts Systems Inc

    Senior Support Specialist I

    1 week ago

    Qualifacts Systems Inc Vadodara, India

    · Sr. Support Specialist I · Knowledge/Application · Developing Knowledge: Seeks less guidance; comfortable analyzing facts and making decisions but keeps supervisor informed and involved as appropriate; Adherence to Ticket Productivity goals and SLA/SLO requirements; Resolve mo ...

  • Etech

    Tier-1 Support Specialist

    1 week ago

    Etech Vadodara, India

    : Transportation allowanceCanteen SubsidyNight Shift allowance as per processHealth InsuranceTuition ReimbursementIncentive components campaign wiseWork Life Balance InitiativesRewards & Recognition · What You'll Be Doing: · User administration (setup and maintaining account) and ...

  • Qualifacts Systems Inc

    Support Specialist II Vadodara, India

    1 week ago

    Qualifacts Systems Inc Vadodara, India

    · is a leading provider of behavioral health software and SaaS solutions for clinical productivity, compliance and state reporting, billing, and business intelligence. Its mission is to be an innovative and trusted technology and end-to-end solutions partner, enabling exceptiona ...

  • ABB

    Sales Support Specialist

    1 month ago

    ABB Vadodara, India OTHER

    Sales Support Specialist · Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. · At ABB, we have the clear goal of driving diversity and inclusion across all dimension ...

  • SAI SECURITY PROTECTION PTY LTD

    E-commerce Administrator

    3 weeks ago

    SAI SECURITY PROTECTION PTY LTD Vadodara, Gujarat, India

    Job Title: eCommerce Administrative Operations Specialist · **Salary**: 25000/month Employment Type: Full-time, in-office · Key Responsibilities: · - Providing administrative support to the team, including preparing reports, presentations, and other documents as needed. · - Assis ...

  • Nexus Corporate Solution Pvt. Ltd.

    Sales Executivecable Industry

    3 weeks ago

    Nexus Corporate Solution Pvt. Ltd. Vadodara, India

    Hello **Sales Professional** · **Greetings from Nexus** · We are urgently hiring **Sales Executive** for one of the **Cable Industry **at **Vadodara** Location. · **Qualification**: · - MBA in Marketing · **Experience**: · - 1-3 years · - Identify gaps in market for product place ...

  • The appealguru

    E-commerce Executive

    4 weeks ago

    The appealguru Vadodara, Gujarat, India

    We are looking for an **experienced E-commerce specialist** to join our expanding team. The expert should be experienced, self-motivated, and able to do in-depth research, client communication, and collaboration with required teams to gather valuable insights. · **Roles and Respo ...

  • Desire Consultancy Services

    Civil Substation Designer

    4 weeks ago

    Desire Consultancy Services Vadodara, India

    _**Solar Industry**_ · - **Profile - Structural Design Engineer (worked on substation projects)**_ · Qualification - B.Tech / BE / M.Tech: · - Civil · Salary - **Upto 9 Lac CTC** · Experience: · - 3-5 years of experience in structural engineering of RCC and · steel structures for ...

  • Rishabh Software

    Solutions Architect

    3 weeks ago

    Rishabh Software Vadodara, Gujarat, India

    **WHAT DO YOU DELIVER** · You will be responsible for designing the structure of enterprise level IT systems, overseeing the project implementation, and measuring the performance of the new system as per client and business requirements. You would manage IT projects right from in ...

  • Suncity

    Accounts Receivable Executive

    3 weeks ago

    Suncity Vadodara, Gujarat, India

    **Job Title**: Accounts Receivable Specialist · **Location**: Vadodara, Gujarat · **Company**: Suncity Industrial Park · As an Accounts Receivable Specialist, you will play a crucial role in ensuring the financial health of our company by managing incoming payments, maintaining a ...

  • Dreamsdesign

    Junior SEO Executive

    2 weeks ago

    Dreamsdesign Vadodara, Gujarat, India

    We are seeking a motivated and detail-oriented Junior SEO Specialist to join our team in Vadodara Alkapuri. The Junior SEO Specialist will play a crucial role in supporting our SEO efforts by conducting keyword research, assisting in on-page optimization, and contributing to link ...

  • Kamakshi integrated facilities management LLP

    Sales Executive

    2 weeks ago

    Kamakshi integrated facilities management LLP Vadodara, India

    KEY RESPONSIBILITIES & · SALES/APPLICATION SPECIALIST PROFILE: · SKILLS REQUIRED: Good communication skills/ people oriented. Provide product demonstration, prepare offers and support to customers. Communication between Sales, Marketing and support teams to improve customer exper ...

  • Dk HR Consultancy

    Email Chat Support Executive

    1 week ago

    Dk HR Consultancy Vadodara, India

    **Responsibilities**: · - To Analyze clients requirements. · - Ownership of client issues and resolving them on a priority. · - Multi-Tasking skills. · - Good Decision-Making skills. · - Good Proficiency in English and other regional languages. · - Flexible to work on a shift bas ...

  • Wave hr

    Process Trainer

    3 weeks ago

    Wave hr Vadodara, Gujarat, India

    **Job description** · **Job Title : Process Trainer** · **Department : FINANCE** · **Reports to : MANAGER - Training & quality** · **Location : Vadodara** · **US shift - 3 pm to 12 am** · **Specializations: · - MBA (Finance )** · **Experience: · - 1 years as Process Trainer - MBA ...

  • PARUL UNIVERSITY

    Chat Support Executive

    1 week ago

    PARUL UNIVERSITY Vadodara, Gujarat, India

    **Responsibilities**: · - To Analyze clients requirements. · - Ownership of client issues and resolving them on a priority. · - Multi-Tasking skills. · - Good Decision-Making skills. · - Good Proficiency in English and other regional languages. · - Flexible to work on a shift bas ...

  • PARUL UNIVERSITY

    Chat Support Executive

    1 week ago

    PARUL UNIVERSITY Vadodara, Gujarat, India

    **Responsibilities**: · - **To Analyze clients requirements.**: · - **Ownership of client issues and resolving them on a priority.**: · - **Multi-Tasking skills.**: · - **Good Decision-Making skills.**: · - **Good Proficiency in English and other regional languages.**: · - **Flex ...

  • Lucy Electric

    Talent Resource Partner

    1 week ago

    Lucy Electric Vadodara, India

    Job Advert · Internal Job Title**:Talent Resource Partner** · Business Area**:Lucy Electric** · Location**:Halol, Vadodara, Gujarat** · Job Reference No**:2900** · **Job Purpose** · This position shall support the Lucy Group businesses in India in fulfilling its Talent requiremen ...

  • Analytical Technologies Limited

    Back Office Assistant

    2 weeks ago

    Analytical Technologies Limited Vadodara, India

    **Job Overview**:The Back Office Specialist plays a crucial role in supporting the overall efficiency and effectiveness of the organization by handling various administrative and operational tasks. This position involves working behind the scenes to ensure smooth business operati ...