Receptionist Front office Executive - Sany, India - Crown Veterinary Services Pvt Ltd

    Crown Veterinary Services Pvt Ltd
    Crown Veterinary Services Pvt Ltd Sany, India

    1 month ago

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    Description

    Role andResponsibilities:
    Welcomingassisting and directing handlers and owners appropriately. Ensuringthat clients are not made to wait for more than 10 minutes at thereception.
    Answeringall phone calls and encouraging callers to schedule anappointment.

    Allconsultations are classified as either complete or ongoing in thecase of the later must ensure that a follow up appointment has beenbooked with the appropriatevet.

    Looking at thetypes of appointment and scheduling the time slotaccordingly.
    Ensuringthat doctors receive the relevantmessages.
    Maintaininga missed call log and follow up on nextappointments.
    Maintaininga call history of all callsreceived.
    Placing ofconfirmation calls to the clients one day prior to the appointmentdate.
    Maintainingbills cash handling Pharmacy taking and making calls bookingappointments

    Prefercandidates from Medical background Hospitals Clinics DiagnosticCenters Laboratories andNGOs

    Minimum512 yearsexperience
    JobLocation:
    Aundh

    Shift:9am6pm/12pm9pm
    Anyone rotational off between Monday Friday Weekends would beworking
    communication,telecaller,organizationalskills,receptionist skills,customer service,frontdesk,scheduling,time management

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