- Lead team of learning administrators who deliver administrative services to Ericsson's GFPL PS L&D, and they perform back-end learning operations for Ericsson employees. The back-end activity includes: Create courses on the LMS, test, certify and upload online courses, build training sessions in the LMS, facilities, instructors, resources, learning programs and paths.
- Ensure all Pre and post-learning delivery activities are completed on time and material is available at the training location as per the agreed deliverables for all the trainings which are being run by GSSC.
- Plan and organize resources within the team to meet the agreed deliverables.
- Work with key stakeholders to complete requirement analysis, agree on KPIs, reporting mechanism, Governance mechanism and escalation mechanism.
- Handle customer issues, conduct and report Root Cause Analysis (RCAs), Identify and manage risks.
- Define and monitor goals for the team, and measure and report agreed KPIs with the stakeholders and suppliers, Conduct regular governance meetings.
- Drive automation and leverage new technology tools to enhance delivery.
- Create automations on tools like Power Apps, Power Automate, utilities based on SQL / Macros etc.
- Lead compliance to Ericsson's ways on working, Processes, work instructions, updates in the LMS.
- Prepare and participate in Statutory Audits, complete observations and ensure readiness for future audits.
- Lead and conduct engagement activities for the team.
- Excellent understanding of MS Excel with ability to analyze data and derive outcomes.
- Hands on experience with Office 365 suite applications such Power BI, Power Automate, Power Apps and SharePoint.
- Familiarity with Ericsson Branding guidelines and ability to incorporate them in the internal content such as mailers, presentations, documents, etc.
- Familiarity with various learning platforms such as SuccessFactors LMS, Degreed, etc.
- Familiarity with case management tools and other important business process tools.
- Bachelor's degree / Post Graduation Degree, preferably within HR or equal education.
- Minimum of 7 years' work experience in a global MNC.
- Experience working with global stakeholders and teams.
-
Officer - L&d Gssc
2 weeks ago
Ericsson Gurgaon, India**About this opportunity**: · This is an exciting time join the Learning & Development community at Ericsson as it embarks on a major transformation to globalize processes and solutions for increased efficiency, explore opportunities for innovative & technology driven learning, a ...
-
Officer - L&d Gssc
3 days ago
Ericsson Gurgaon, India**About this opportunity**: · This is an exciting time join the Learning & Development community at Ericsson as it embarks on a major transformation to globalize processes and solutions for increased efficiency, explore opportunities for innovative & technology driven learning, a ...
-
Intern - L&d Gssc
1 week ago
Ericsson Gurgaon, India**About this opportunity**: · Our GFGO Global Business Services Global Shared Service Centre for Learning Operations fulfils a pivotal role towards all Ericsson employees, with global responsibility for the efficient operations of our total employee learning offering · We are cur ...
-
Officer - L&d Gssc
1 week ago
Ericsson Gurgaon, India**About this opportunity**: · Our GFGO Global Business Services Global Shared Service Centre for Learning Operations fulfils a pivotal role towards all Ericsson employees, with global responsibility for the efficient operations of our total employee learning offering. · We are cu ...
-
Officer - L&d Gssc
1 week ago
Ericsson Gurugram, Haryana, India**About this opportunity**: · Our GFGO Global Business Services Global Shared Service Centre for Learning Operations fulfils a pivotal role towards all Ericsson employees, with global responsibility for the efficient operations of our total employee learning offering. · This is a ...
-
Officer - L&d Gssc
1 day ago
Ericsson Gurgaon, India**About this opportunity**: · Our GFGO Global Business Services Global Shared Service Centre for Learning Operations fulfils a pivotal role towards all Ericsson employees, with global responsibility for the efficient operations of our total employee learning offering. · We are cu ...
-
Manager - L&D GSSC
5 days ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
1 week ago
Ericsson gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsso ...
-
Manager - L&D GSSC
3 weeks ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
5 days ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
2 days ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
3 days ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
4 days ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
2 weeks ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
3 weeks ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
4 days ago
Ericsson Gurugram, IndiaJob Description · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Erics ...
-
Manager - L&D GSSC
3 days ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
3 weeks ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
-
Manager - L&D GSSC
4 days ago
Ericsson Gurugram, IndiaJob Description · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Erics ...
-
Manager - L&D GSSC
1 week ago
Ericsson Gurugram, IndiaDescription · Join our Team · About this opportunity · We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations. · What you will do · Lead team of learning administrators who deliver administrative services to Ericsson' ...
Manager - L&D GSSC - Gurugram, India - Ericsson
Description
Description
Join our Team
About this opportunity
We are Currently looking for a Manager in the L&D GSSC team to take forward learning initiatives and operations.
What you will do
You will bring
Qualifications
Get Matched
Upload your resume and see jobs that match your skills and experienceMatch UnknownJob Insights
Based on previously hired candidates
Popular Skills of Previous Hires
Job titles of previous hires
Project Manager
Test Manager
Manager Strategic Sourcing
Strategic Product Manager
Senior Program Manager
Previous hires also worked at
YTD
Vector Institute
University of Ottawa
University of California Los Angeles
Other Similar Jobs
IM Specialist - GSSCGurgaon, Haryana, India
87 HR Manager - Global HR DirectGurgaon, Haryana, India
87 HR Assistant Manager Business AnalystGurgaon, Haryana, India
87 HR Solution Test ManagerGurgaon, Haryana, India
87 HR People InternIstanbul, Istanbul, Türkiye
87 HR Head Network - Service Line OptimizeGurgaon, Haryana, India
82 Service Delivery Senior Construction ManagerWashington, District of Columbia, United States
82 Service Delivery Field Construction ManagerSacramento, California, United States
82 Service Delivery Implementation ManagerTaipei, Taipei, Taiwan
82 Service Delivery Slide 1 of 3Recommended Articles for You
Slide 1 of 2What we offer you
Our culture
Built over a century of courageous decisions,
our core values of professionalism, respect,
perseverance and integrity shape everything
we do.
Learning and development
We believe in a growth mindset and that the future belongs to the learners. We offer the freedom and structure to evolve your skillsets, mindsets, and career.
Reward and recognition
We recognise that you should be paid in a fair way and be rewarded for the impact you create. We always aspire to recognize your impact
on our business success.
Manager - L&D GSSC professionals in Gurgaon
-
HIITESH GARG
Head Administration
-
Topendra Nayak
Lead Strategy
-
Mohit Nirola
Business Development | SaaS | Supply Chain
-
Abhimanyu Gautam
Product Management
-
Shreyansh Yadav
Senior Product Manager | B2B Saas & B2C engagement
-
Gaurav Kumar
No longer working and left job in Jan 2023