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    Product Manager - mumbai, India - DBS Bank

    DBS Bank
    DBS Bank mumbai, India

    6 days ago

    dbs bank background
    Description
    Product Manager - Mortgage AHL-(WD56078)

    About DBS Bank
    DBS is a leading financial services group in Asia with a presence in 18 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognized for its global leadership, DBS has been named "World's Best Bank" by Euromoney, "Global Bank of the Year" by The Banker and "Best Bank in the World" by Global Finance. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named "World's Best Digital Bank" by Euromoney. In addition, DBS has been accorded the "Safest Bank in Asia" award by Global Finance, a leading New York-based financial publication, for 14 consecutive years from 2009 to 2023. For more information, please visit
    Underlining its commitment to India, DBS Bank officially announced the launch of its locally incorporated wholly owned subsidiary, DBS Bank India Limited (DBIL) in March 2019. This marked a key milestone for the bank, which has been present in India for 26 years. DBS Bank India Limited is the only large foreign bank in India to start operating as a wholly owned, locally incorporated subsidiary. DBS provides an entire range of banking services for large, medium and small enterprises and to individual consumers in India. In 2016, DBS launched India's first, mobile-only bank – digibank, which now has ~1 million savings accounts. DBS was ranked No 1 in India by Forbes in its 2020 list of the World's Best Banks.

    Job Purpose

    Manage end-to-end product management encompassing product construct, process design, acquisition, retention, customer engagement documentation, disbursement, and collateral administration. This includes ownership and maintenance of consumer credit product programmes and adherence to legal and regulatory requirements. Also, able to build digital processes for achieving the Better Efficiency, Revenue, Volume and Profitability target for the product line.

    Key Accountabilities

  • Design and develop innovative product proposition for affordable housing loan, build profitable portfolio.
  • Design and implement thoughtful Customer Journey/Employee Journey, leveraging digitization, eco-system thinking and data, to create joyful banking and productivity gain.
  • Macro market outlook and emerging trends, especially around interest rate environment, liquidity situation and property markets.
  • Adopt a data-driven operating mindset to proactively manage business drivers.
  • Collaboratively work with internal and external partners to achieve an agile and robust processes, with strong risk management and regulatory compliance.
  • Do a market benchmarking, find the right opportunities and launch differentiated products.
  • Do effective channel management and drive product communication through various channels.
  • Tap the alternate revenue opportunities like insurance.
  • Devise and run the annual operating plan for the mortgage business.
  • Build business intelligence for the product line.

    • Job Duties & responsibilities

  • To ensure smooth journey for a product launch
  • Design and maintenance of Digital Journey
  • Stabilise and align processes across business and support units
  • Build an enhanced customer experience and journey
  • Market research and product enhancement
  • Training and ensure fluid acceptance of the process among end users
  • Loan Lifecycle management
  • Business Performance Management and reporting

    • Required Experience


    • Overall, 6-8 years of Product Management & Development experience in Mortgages


    • Proven track record in project management and implementation.


    • Sound Understanding of Mortgage Industry, dynamics, key players and competition.

    Education / Preferred Qualifications

  • MBA/PGDM in sales, marketing, finance or any other

    • Core Competencies

  • Excellent listening skills and analytical skills
  • Ability to work with diverse teams like IT, Legal, Finance, Operations etc
  • Self-drive and aspirations higher than the organizational aspirations.
  • Self-starter, Results-orientated & the ability to produce results under pressure
  • Relationship building & management skills
  • Understanding of competitive positioning
  • Strong customer orientation & Focused on the brand
  • Creative with lateral thinking abilities.
  • Comfortable with tight deadlines

    • Technical Competencies

  • Understanding of regulatory guidelines on banking policies issued by RBI and guidelines on insurance issued by IRDA and on local laws and regulations that impact businesses in general. Understanding of KYC requirements & Anti-money Laundering Policies laid down by RBI and IRDA are critical.
  • Knowledge of financial markets and products to assist in meaningful dialogue with clients.
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