International Voice Process - Mohali, India - QM Bitz
Description
Job description
- Job Description: US Sales Voice Process (Night Shift)
Responsibilities:
- Conduct outbound sales calls to prospective customers in the United States.
- Introduce and pitch services to generate interest and close sales.
- Build and maintain a strong sales pipeline by identifying and qualifying leads.
- Follow up on leads and nurture relationships with potential customers.
- Understand customer needs & address their needs effectively.
- Meet or exceed sales targets and objectives.
- Document all customer interactions, sales activities, and followup actions accurately in the system.
- Collaborate with the sales team and other departments to coordinate sales efforts and provide feedback on market trends.
- Keep abreast of industry trends, product developments, and competitors' activities.
- Provide exceptional customer service and support to existing and potential customers.
Skills and Qualifications:
- Proven experience in sales, preferably in a call center or tele sales environment.
- Excellent verbal communication skills with a clear and pleasant phone voice.
- Strong persuasive and negotiation skills to effectively close sales.
- Ability to quickly build rapport and establish relationships with customers.
- Active listening skills to understand customer needs and address objections.
- Selfmotivated and targetdriven, with a focus on achieving sales goals.
- Good organizational and time management skills to prioritize tasks and manage a high volume of calls.
- Basic computer literacy and proficiency in using productivity tools.
- Knowledge of the product or service being sold and the ability to articulate its value proposition.
Perks & Benefits:
- Cab facilities
- Meal facility
- Snack facility
- Leave encashment
- Fun Friday's
- 3 Months Probation policy
- Weekend Availability
- Cell phone reimbursement
Job Types:
Full-time, Fresher, Volunteer
Salary:
₹15, ₹30,000.00 per month
Benefits:
- Cell phone reimbursement
- Food provided
- Leave encashment
Schedule:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
Language:
- English (required)
Shift availability:
- Night Shift (required)
Work Location:
Hybrid remote in Mohali, Punjab
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