Csa (Customer Service Associate) - Warje, Pune, Maharashtra, India - TechMash Worldwide

TechMash Worldwide
TechMash Worldwide
Verified Company
Warje, Pune, Maharashtra, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
A Customer Service Associate (CSA) is responsible for providing support and assistance to customers in various industries and sectors. Their primary role is to ensure customer satisfaction by addressing inquiries, resolving issues, and providing helpful information.

The job description for a CSA may vary depending on the specific company or industry, but here are some common responsibilities and qualifications:


Responsibilities:


1 Customer Support

2 Problem Resolution

3 Order Processing

4 Product Knowledge:


5 Complaint Handling:


6 Documentation and Record-Keeping

7 Collaboration

8 Customer Feedback

Qualifications:


1Excellent Communication Skills

2Empathy and Patience

3Problem-Solving Skills

4Product/Service Knowledge.

5Multitasking and Time Management

6Computer Proficiency

7Team Player

8Adaptability

Job Types:
Full-time, Regular / Permanent, Fresher


Salary:
₹10, ₹33,000.00 per month


Schedule:

  • Day shift
  • Morning shift

Supplemental pay types:

  • Yearly bonus

Ability to commute/relocate:

  • Warje, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (required)

Experience:

- total work: 1 year (required)

  • CSA (Customer Service Associate): 1 year (required)

Language:


  • English (required)
  • Hindi (preferred)

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