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    Specialist, Operations, Trns Svcs-Trade Operations, Corporate Banking, Technology and Operations - mumbai, India - DBS Bank

    DBS Bank
    DBS Bank mumbai, India

    6 days ago

    dbs bank background
    Description

    Business Function

    Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels

    Job Purpose

    Managing the Operations of Trade Finance

    Key Accountabilities

    Processing of Trade Finance transactions as per Internal process and strictly adhering to the External & Regulatory Guidelines. Processing and maintaining the Client services as per expectations at the desired levels and manage all the stake holders.

    Job Duties & Responsibilities

  • Capable of handling and managing the Trade finance products
  • Scrutinizing & processing Exports / Domestic / Factoring related transactions on system
  • Strengthen relations with the various stake holders and the client facing branches by resolving all trade queries and issues promptly
  • Open to work and perform in dynamic environment and under pressure situations, wherein individual skill combines with team's performance to determine the success of the unit
  • Understanding & highlighting the risks in the process, and suggest process improvements
  • Participating in various internal & external audits, and keeping the unit audit-ready at all points of time
  • Ensure SLA/ delivery cut-offs are met on an ongoing basis
  • Maintaining discipline around leaves and working timelines​​​​​​
  • Training fellow team members on subject matters on need basis

    • Required Experience

  • Should have good knowledge of various Trade Products related to Documentary Letters of Credit, Exports & Domestic Collections / Financing, ARP, Fund Transfer, and Swifts
  • 2-3 years of Work Experience in handling the Trade Finance product.
  • Should have understanding of the underlying ICC publications - UCP600, ISBP, URR, URC and various AML & Sanctions policies.
  • Should have strong analytical & interpersonal skills
  • Handling all types of customer complaints, enquiries Queries. Interacting with beneficiary / beneficiary bank / issuing bank regarding any clarification with respect to trade transactions.
  • Be capable of ensuring smooth transition without impacting customer deliverables, to manage processes and metrics on a day to day basis,
  • Capability to identify areas of risk and raise timely concerns/ queries to seniors in the team.

    • Education / Preferred Qualifications

  • Graduate / Post-Graduate

    • Core Competencies

  • Process Management
  • Strategizing and Problem solving skills

    • Technical Competencies

  • Knowledge of all MS office package – Excel / Word/ Power point
  • Good Computer Skills
  • Overview of systems used in Cash Operations

    • Work Relationship

  • Product Business
  • Business Teams
  • Regional Counterparts

    • DBS India - Culture & Behaviors

  • DBS is committed to building a culture where all employees are valued, respected and their opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Expected value driven behaviors are:
  • Demonstrate Business Performance through PRIDE Value Based Propositions
  • Ensure Customer Focus by Delighting Customers & Reduce Complaints
  • Build Pride and Passion to Protect, Maintain and Enhance DBS' Reputation
  • Enhance Self Knowledge, Skills and develop Competencies aimed at continuous improvement
  • Maintain the Highest Standards of Honesty and Integrity
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