Customer Relationship Executive - Kochi, India - Samagra Progressive Learning Solutions Pvt Ltd

Samagra Progressive Learning Solutions Pvt Ltd
Samagra Progressive Learning Solutions Pvt Ltd
Verified Company
Kochi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Samagra Progressive Learning Solutions P Ltd is An Entrepreneurial Training Organization, an initiative of renowned trainer Madhu Bhaskaran


The Sales Executive of Samagra Progressive Learning Pvt ltd will be interacting with our Elite clients and handling all their communication and documentation tasks.

He/she will be accountable and responsible for the client relationship building and coordination.


Key Responsibilities

  • Responsible for making outbound and inbound calls and regular followup with our members.
  • Build a strong relationship/trust with clients by understanding the customer requirements and undertaking the coordination activities.
  • Organising and moderating the weekly and monthly meetings.
  • Documenting and Maintaining all meeting reports.
  • Understand the Customer requirements, and encourage them to upgrade/renew the membership packages.
  • Address all the issues/grievances of the members and provide the right customer experience.
  • Capture the insights from the interactions and share them with the team and management.
  • Strictly adhere to the process requirements
  • Build trust and strong relationships within the team and clients

Education And Experience

  • Graduate in any stream / Graduate with arrears can also apply
  • Minimum of 2 years to 5 years experience in Customer Service/ Relationship Managerment / Engagement process
  • Freshers who have the hunger to grow in life will also be considered. The attitude of learning is going to be a vital component

Salary and Benefits

  • Salary
  • Fixed: Rs 13000 to 18000 per month + Variable Incentive on closures
  • Bonus depending on performance and overall work efficiency.
  • Opportunities to learn and grow with the Company and scaleup in life
  • Structured Training and chance to attend various programs of key speakers of highly influential entrepreneurs
  • Opportunity to be a part of the big disruption we are creating in the Entrepreneur Edtech space.
  • Continuous feedback system to ensure that improvement is a constant focus.

Salary:
₹13, ₹18,000.00 per month


Day range:

  • Monday to Friday
  • Weekend availability

Schedule:

  • Day shift

Shift:

  • Day shift

Supplemental pay types:

  • Commission pay
  • Performance bonus
More jobs from Samagra Progressive Learning Solutions Pvt Ltd
See all jobs of Samagra Progressive Learning Solutions Pvt Ltd