Jobs
>
Customer Service Representative
>
Mumbai

    Customer Service Representative - Mumbai, India - Global Industrial

    Global Industrial
    Global Industrial Mumbai, India

    3 weeks ago

    Default job background
    Description

    Corporate Overview

    For over 70 years Global Industrial has been an industry leader providing private label and brand name industrial equipment and supplies to businesses throughout North America.

    We carry over one million industrial, material handling and business products that are sold through our website, corporate sales people and full color catalogs. We are constantly increasing our product offerings to meet the diverse and changing needs of our customers. Our customers include small to large corporations, institutions, government agencies and consumers across North America.

    Key Responsibilities

  • Assists customers with the intent of selling company products or services through phone, web, fax or mail communication
  • Provide a basic level of customer support but refers more complex problems to other staff members
  • Requires an in-depth knowledge of products and services offered
  • Prepares and follows up on customer quotes
  • Provides pricing and availability of our product to customers
  • Requests and coordinates discounted prices on orders
  • Maintain required call quality level
  • Inputs all sales orders as a result of customer negotiations
  • Sells additional product through suggestive selling techniques
  • Performs other duties as assigned

    • Competencies and skills

  • 2 + years sales or call center experience required
  • Outstanding written and verbal communication skills
  • Demonstrated high level of dependability
  • Intermediate (or higher) proficiency in MS Word, Excel, Explorer and Outlook
  • Ability to organize, prioritize, work in a fast-paced environment, attention to detail, handle multiple tasks and work under time constraints is required
  • Basic math/spelling skills required
  • Must be able to type a minimum of 30 wpm
  • Proficient written and spoken French Language is a plus
  • STECH HR Solution

    Customer Service Representative

    3 weeks ago

    STECH HR Solution Mumbai, India

    **Customer Service Representative Job Description Template** · We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To ...

  • H.K Pvt

    Customer Service Representative

    2 weeks ago

    H.K Pvt Mumbai, India

    **Mumbai based Customer Service Representative preferably from the Jewellery line Responsibilities**: · - Maintaining a positive, empathetic, and professional attitude toward customers at all times. · - Responding promptly to customer inquiries. · - Communicating with customers t ...

  • Indent Logistics Solution Private Limited

    Customer Service Representative

    2 weeks ago

    Indent Logistics Solution Private Limited Mumbai, India

    We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when c ...

  • Sitel

    Customer Service Representative

    3 weeks ago

    Sitel Mumbai, India

    **Customer Service Representative - India - Mumbai**: · - Req ID#: Mumbai, India, IN**Customer Service Representative - India - Mumbai**: · - Customer Service**About Us**: · Sitel India Pvt Ltd · - SITEL is; · - World€s Leading BPO. · - Handle 3 million contacts every day. · Empl ...

  • GlobalWeSource

    Customer Service Representative

    3 weeks ago

    GlobalWeSource Mumbai, India

    **Job Posting: Customer Service Representative (US Background Verification)** · **Company: Hexaware Technologies** · **About the Company**:Hexaware Technologies is a leading IT services and consulting company, providing end-to-end solutions to clients globally. We are currently s ...

  • Allure Esthetic

    Customer Service Representative

    2 weeks ago

    Allure Esthetic Mumbai, India

    Are you looking for a career, not just a job? We're looking for a skilled customer service representative to join our innovative team who is consistently raising the bar on service. **Your must speak and write perfect english for this position.** This is a full-time remote work-f ...

  • Nine Colours Pvt. Ltd.

    Customer Service Representative

    3 weeks ago

    Nine Colours Pvt. Ltd. Mumbai, India

    The primary duties and responsibilities of a Customer Service Representative include, but are not limited to: · - Responding to customer inquiries in a timely manner · - Handling customer complaints, inquiries, and requests · - Assisting customers with product/service knowledge · ...

  • Speedlabs - Teevra Edutech Pvt LTd

    Customer Service Representative

    3 weeks ago

    Speedlabs - Teevra Edutech Pvt LTd Mumbai, India

    About our Company · SpeEdLabs, founded by IIT/IIM alumni, is an adaptive practice platform that provides learners with artificial intelligence enabled personalized practice-based learning. Students of CBSE and ICSE boards from class 7th onwards can take advantage of the platform. ...

  • SB FABCARE PVT LTD

    Customer Service Representative

    3 weeks ago

    SB FABCARE PVT LTD Mumbai, India

    Job description · **Hiring for Position**:Customer Care Representative · **Profile Description**: · **Customer service representative must have very good communications skills.** · - Attracts potential customers by answering product and service questions and suggesting informatio ...

  • Stratton Hr

    Customer Service Representative

    2 weeks ago

    Stratton Hr Mumbai, India

    _**Hiring for International Customer Service Executive **_(No Sales No Targets) · **HR Gunjan: ** · **Job Role**: Customer Service Representative · **Job Location**: Malad/ Andheri West · **Salary: 20,000 to 40,000** ( depends upon last in hand and experience) · - Freshers and Ex ...

  • SHOTT AMUSEMENT LLP

    Customer Service Representative

    1 week ago

    SHOTT AMUSEMENT LLP Mumbai, India

    **Customer Service Representative** · Designation - Customer Service Representative · Working Location - Andheri - Mumbai · Education Required - S.S.C or H.S.C. College Student or Fresher can apply · Age Criteria - 18 to 26 Years · Job Timings - For Male - 1 PM TO 10 PM & 2PM TO ...

  • TTEC

    Customer Service Representative

    2 weeks ago

    TTEC Mumbai, India

    Customer Service Representative · Bringing smiles is what we do at TTEC... for you and the customer. As a **Customer Service Representative** working onsite in Mumbai, Maharashtra, you'll be a part of creating and delivering amazing customer experiences while you also #experience ...

  • Vibrantzz Management Services

    Customer Service Representative

    2 weeks ago

    Vibrantzz Management Services Mumbai, Maharashtra, India

    Job Title: Customer Service Representative · Location: Malad, Andheri, Powai, Thane, and Airoli. · **Job Type**: Full-Time. · **Salary**: Up to 34,000 INR per month. · US, UK and Australian based process. · We are seeking a friendly, enthusiastic, and customer-focuded individual ...

  • KFC SHOE MAKER

    Customer Service Representative

    3 weeks ago

    KFC SHOE MAKER Mumbai, India

    We are hiring Customer Service Representatives - 1-2 years exp professionals for our high fashion footwear brand - Tresmode. Location - Lower Parel Roles and responsibilities · 1. Handle Inbound and Outbound calling for customer service. · 2.Identify and assess customers' needs t ...

  • Stratton Hr

    Customer Service Representative

    2 weeks ago

    Stratton Hr Mumbai, Maharashtra, India

    _**Hiring for International Customer Service Executive **_(No Sales No Targets) · **HR Gunjan: ** · **Job Role**: Customer Service Representative · **Job Location**: Malad/ Andheri West · **Salary: 20,000 to 40,000** ( depends upon last in hand and experience) · - Freshers and Ex ...

  • Vibrantzz Management Services

    Customer Service Representative

    3 weeks ago

    Vibrantzz Management Services Mumbai, Maharashtra, India

    Hiring for Customer Service Representative · Opening for US, UK and Australia Region. · Location: PAN Mumbai (Western, Central and Harbour) · 0 to 12months of any work experience required · Minimum Qualification: 12th pass · Salary up to 35k and incentives. · 5 days working - 2 r ...

  • ECHOBOOOM MANAGEMENT ENTREPRENEURIAL SOLUTIONS PRIVATE LIMITED

    Customer Service Representative

    1 week ago

    ECHOBOOOM MANAGEMENT ENTREPRENEURIAL SOLUTIONS PRIVATE LIMITED Mumbai, India

    We are looking for a customer-oriented service representative. · **What does a Customer Service Representative do?** · A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that ...

  • Gratitude India Manpower Consultants Pvt. Ltd.

    Customer Service Representative

    2 weeks ago

    Gratitude India Manpower Consultants Pvt. Ltd. Mumbai, India

    I'm #hiring for a well-known position. · Know anyone who might be interested? · Customer Service Representative · Customer Service U.S VOICE & NON VOICE PROCESS · Work Location: · - Mumbai (Vikhroli) · Work from Office · Shifts: · - US/Uk Shifts (5 Days Working) · **Salary**: · - ...

  • Allure Esthetic

    Customer Service Representative

    1 week ago

    Allure Esthetic Mumbai, India

    Are you looking for a career, not just a job? We're looking for a skilled customer service representative to join our innovative team who is consistently raising the bar on service. **Your must speak and write perfect **English **for this position.** This is a full-time remote wo ...

  • Vibrantzz Management Services

    Customer Service Representative

    3 weeks ago

    Vibrantzz Management Services Mumbai, Maharashtra, India

    Job Title: Customer Service Representative · Location: Malad, Andheri, Powai, Thane, and Airoli. · **Job Type**: Full-Time. · **Salary**: Up to 34,000 INR per month. · US, UK and Australian based process. · We are seeking a friendly, enthusiastic, and customer-focuded individual ...