Jobs
>
Pune

    Service Manager - Pune, India - HSBC

    HSBC
    HSBC Pune, India

    2 weeks ago

    HSBC background
    Permanent - Full time
    Description

    Some careers shine brighter than others.

    If you're looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

    HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

    We are currently seeking an experienced professional to join our team in the role of Project Manager.

    In this role, you will:

  • The job holder will adhere to, and be able to demonstrate adherence to, internal controls and will implement the Group compliance policy by adhering to all relevant processes/procedures.
  • The job holder will implement measures to contain compliance risk across the business area. This will be achieved by liaising with Compliance and Controls departments about business initiatives at the earliest opportunity.
  • Demonstrate adherence to internal controls. This will be achieved by adherence to all relevant procedures, keeping appropriate records and, where appropriate, by the timely implementation of internal and external audit points, including issues raised by external regulators.
  • The [Service Manager] will work as part of a Managed Services Team to ensure a large multinational Service Provider contract is effectively managed and governed in line with HSBC's FIM's
  • Supports the [Contract and Commercial Lead and Service Management Lead] in managing the contractual agreement with the selected outsource partner and remains financially viable.
  • Works with the [Service Management Lead] to ensure operational integrity is effectively managed and that performance standard and the service delivered meets HSBC/customer requirements
  • Works with the [Programme Director and Head of Managed Services] to deliver Management and project/programme level reporting.
    • Requirements

    To be successful in this role, you should meet the following requirements-

  • Experienced in auditing/reviewing control evidence
  • Knowledge and practical understanding of HSBC Operational Risk and policies
  • Ability to quickly understand and evaluate information and respond accordingly.
  • Effective internal and external stakeholder management.
  • Committed and enthusiastic in an ever changing internal and external operational environment
  • Confident and able to communicate effectively at all levels of engagement within HSBC and with external Service Providers
  • Excellent planning and organisational skills including the creation of action plans and tracking mechanisms
  • Proven abilities in building relationships, relationship management and influencing across functional teams
  • MindTickle

    Managed Services Associate

    1 week ago

    MindTickle Pune, India

    **Who we are** · Mindtickle is the market-leading revenue productivity platform with enablement and operations solutions. Mindtickle is recognized as a market leader by top industry analysts and is ranked by G2 as both the #2 enterprise software product and #7 sales product. This ...

  • Zensar Technologies

    Bag-managed Services

    1 week ago

    Zensar Technologies Pune, India

    **BAG-Managed Services** · **-** · **(** · **0103144_2** · **)** · **Description** · - Updated with IT Infrastructure, Cloud & IT outsourcing trends · - Prepare technical reports by collecting, analysing and summarizing information and trends · - Are inclined towards the technolo ...

  • FIS Global

    Application Managed Services with Kubernetes

    2 weeks ago

    FIS Global Pune, India

    **Position Type**: · Full time · **Type Of Hire**: · Experienced (relevant combo of work and education) · **Education Desired**: · Bachelor's Degree · **Travel Percentage**: · 0% · Are you curious, motivated, and forward-thinking? At FIS, you'll have the opportunity to work on so ...

  • Jade Global

    Managed Services Presales and Practice

    2 weeks ago

    Jade Global Pune, India

    ID: 6031 | 17-30 yrs | Pune | careers · - Description- · - Work experience: 17+ years in IT Industry with 8+ years of exp in Managed Services Practice, Pre-Sales and Bid Management- · - Should have managed Large Managed Services IT deals around Enterprise apps, IT Infrastructure, ...

  • Expleo

    Group Services-gg4-manager

    2 weeks ago

    Expleo Pune, India

    Overview: · About Us: Expleo is a trusted partner for end-to-end, integrated engineering, quality services and · management consulting for digital transformation. We help businesses harness unrelenting · technological change to successfully deliver innovations that will help them ...

  • Jobs for Humanity

    Application Managed Services with Kubernetes

    3 weeks ago

    Jobs for Humanity Pune, India

    Company Description · Jobs for Humanity is dedicated to building an inclusive and just employment ecosystem. Therefore, we have dedicated this job posting to individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf of Ha ...

  • KPMG

    Managed Services Employee Vetting

    2 weeks ago

    KPMG Pune, Maharashtra, India

    **About KPMG in India** · **_KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversan ...

  • KPMG

    Managed Services Employee Vetting

    3 weeks ago

    KPMG Pune, India

    Good communication and analytical skill · - Basic knowledge of Excel · - Strong written and verbal communication skills to interact cross-functionally and/or with seniors, with an ability to convey messages in a clear and structured manner · - Strong analytical and problem-solvin ...

  • Expleo

    Group Services-gg4-manager

    2 weeks ago

    Expleo Pune, India

    Overview: · **Assistant Manager Taxation - EXPLEO SOLUTIONS LIMITED (Chennai)** · **Responsibilities**: · - Handling Tax Audit, Transfer Pricing Audit, Income Tax Return Filing and other related forms as per the Indian Tax Requirements: · - Handling Income Tax Assessments/ GST De ...

  • KPMG

    Managed Services Employee Vetting

    2 weeks ago

    KPMG Pune, India

    **About KPMG in India** · **_KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversan ...

  • Conduent

    Managed Review Services Associate Iii

    2 weeks ago

    Conduent Pune, India

    Conduent delivers mission-critical services and solutions on behalf of businesses and governments - creating exceptional outcomes for its clients and the millions of people who count on them. Through people, process and technology, Conduent solutions and services automate workflo ...

  • MindTickle

    Managed Services Associate- Id

    5 days ago

    MindTickle Pune, Maharashtra, India

    **Job Snapshot** · We are seeking a talented and proactive Managed Services Associate (with Instructional Design background) to deliver top-notch service to our enterprise-level customers. As a part of our dedicated team, you will take charge of projects and handle administrative ...

  • Telstra

    Service Delivery Manager-2

    1 day ago

    Telstra Pune, India

    Employment Type · Permanent · Closing Date · 14 Jan :59pm · Job Title · Service Delivery Manager-2 · Job Summary · Job Description ...

  • Vodafone Idea

    Agm - Managed Services Insourcing

    1 day ago

    Vodafone Idea Pune, Maharashtra, India

    Job Req ID: Location: Pune, IN- Function: Commercial/ Finance- About: · - Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India's leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G pla ...

  • MindTickle

    Managed Service Representative- QA

    5 days ago

    MindTickle Pune, Maharashtra, India

    **Job Snapshot · We are seeking a talented and proactive Managed Services Representative to deliver top-notch service to our enterprise-level customers. As a part of our dedicated team, you will take charge of projects and handle administrative tasks on the Mindtickle platform, c ...

  • KPMG

    Managed Services Due Diligence

    1 week ago

    KPMG Pune, Maharashtra, India

    **About KPMG in India** · **_KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversan ...

  • KPMG

    Managed Services Employee Vetting

    3 days ago

    KPMG Pune, India

    **Job Role & Responsibilities** · - Perform on business specific KPIs of productivity and quality targets · - Maintain trackers and master logs on real time basis · - Successful completion of client engagement deliverables in line with appropriate time-lines and adhering to pre-d ...

  • KPMG

    Managed Services Third Party Due Diligence

    1 week ago

    KPMG Pune, India

    **>> OVERVIEW** · KPMG in India, a professional services firm, is the Indian member firm affiliated with KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, mark ...

  • KPMG

    Managed Services Third Party Due Diligence

    2 weeks ago

    KPMG Pune, India

    **About KPMG in India** · **_KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversan ...

  • Ensono

    Associate Service Delivery Manager-2

    1 week ago

    Ensono Pune, Maharashtra, India

    **About us (Ensono)** · **Job Role**: · The Associate Service Delivery Manager (ASDM) possesses IT service knowledge, adept in bringing efficiencies and improvements to disparate processes and systems. The ASDM must be an impeccable communicator that can effectively adapt to thei ...