Jobs
>
Pune

    Support Engineer - Pune, India - MICHELIN

    MICHELIN
    Default job background
    Description
    Support Engineer

    KEY EXPECTED ACHIEVEMENTS

    Incident Management : Urgency identification and priorityvalidation are done, technical and functional analysis isprovided, solutions are delivered to users, potentialworkarounds are communicated, incident status is updatedto users.​

    Service Request handling : Standard requests are taken intoaccount, processing is carried out or forwarded to therelevant contributor, status updates are provided to users,and requests are continued until closure.​

    Monitoring Activities​

    Knowledge Management : Lessons learned from activitiesare ensured to be documented and shared.​

    Service Level Management : the performance managementsystem is understood and alerts on cases of issues are set.



  • itfms Pune, India

    **Salary**: Up to ₹17,000.00 per month · Schedule: · - Day shift · Ability to commute/relocate: · - Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required) · **Experience**: · - total work: 1 year (preferred) · **Speak with the employer** · ...

  • Cloud Software Group

    Support Engineer

    1 week ago


    Cloud Software Group Pune, India Full time

    Job Description: · The Global Support organization at CSG provides technical Product Support services to our customers. As a member of this world-wide team, you will help debug and solve problems that may arise during the implementation of complex solutions by external and inter ...

  • Acoustic

    Support Engineer

    3 weeks ago


    Acoustic pune, India Full time

    Our Engineering Support team is an elite group of ~10 people located all over the globe. The team resolves about 200 tickets per month for clients and internal users. · Your Role: · You'll provide product and backend technical support using your proven technical expertise to a ...

  • Ascent Intellimation

    Support Engineer

    3 weeks ago


    Ascent Intellimation pune, India

    Support Engineer · Ascent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a lead ...

  • MICHELIN

    Support Engineer

    3 weeks ago


    MICHELIN pune, India

    Support Engineer · KEY EXPECTED ACHIEVEMENTS · Incident Management : Urgency identification and priorityvalidation are done, technical and functional analysis isprovided, solutions are delivered to users, potentialworkarounds are communicated, incident status is updatedto use ...

  • Ridecell

    IT Support Engineer

    3 weeks ago


    Ridecell pune, India

    At Ridecell · Pune, India · Moving the world better – that's the backbone of everything we do. At Ridecell, we pride ourselves on helping the largest fleets in the world digitally transform their business operations to achieve their goals, no matter how big or adventurous. Our f ...

  • ProPMO Services Private Limited

    IT Support Engineer

    1 week ago


    ProPMO Services Private Limited Pune, India permanent

    Job Description : · IT Support Engineer Responsibilities : · - Installing and configuring client computer systems. · - Responding to client IT support requests. · - Meeting with clients to diagnose software, networking, or hardware issues. · - Providing technical support on-site ...

  • valueaddsofttech

    Support Engineer

    2 weeks ago


    valueaddsofttech Pune, India

    Role: SupportEngineer. · Self motivated an independentthinker and driven to achieve success within a customer supportenvironment; and understands the importance of delivering value toour customers. · Experience: 35years experience in a similarrole. · Education: BE/BTech Degree i ...

  • Acoustic

    Support Engineer

    1 week ago


    Acoustic Pune, India

    Our Engineering Support team is an elite group of ~10 people located all over the globe. The team resolves about 200 tickets per month for clients and internal users. · Your Role:You'll provide product and backend technical support using your proven technical expertise to analyze ...

  • valueaddsofttech

    Support Engineer

    2 weeks ago


    valueaddsofttech Pune, India

    Role: Support Engineer.Self- motivated, an independent thinker and driven to achieve success within a customer support environment; and understands the importance of delivering value to our customers. · Experience: · 3-5 years' experience in a similar role.Education: BE/ BTech De ...


  • Rocket Software pune, India

    Job Description · Summary:The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the r ...


  • Ansys Pune, India

    Summary / Role Purpose · Join the Ansys Customer Excellence team to support our customers on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys' business. You will use advanced-level eng ...


  • Ansys Pune, India

    Requisition #: 14578 · Our Mission: Powering Innovation That Drives Human Advancement · When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys softwa ...


  • Ansys Pune, India

    Requisition #: 13975 · Our Mission: Powering Innovation That Drives Human Advancement · When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys softwa ...


  • Coforge Ltd. Pune, India

    We need Production Support Engineers Knowledge of SQL: Joins, group by, stored procedures, functions, data filtering and sorting, aggregate functions, subqueries. Java 1.8, Spring boot, Tomcat: Understanding for production support. Familiarity with Splunk, Kibana tools for log an ...

  • Cloud Software Group

    Lead Support Engineer

    3 weeks ago


    Cloud Software Group pune, India Full time

    Role Overview: · The Global Support organization at Cloud Software Group provides technical Product Support services to our customers. As a member of this world-wide team, you will help debug and solve problems that may arise during the implementation of complex solutions by ex ...


  • Infobip pune, India Full time

    At Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. · Since , we have been innovating at the edge of technological possibilities and are now shaping global communicat ...


  • Mphasis Pune, India Full time

    Job Description · Role: L2 Technical Support Engineer · Who are we looking for? · Level 2 Technical Support Engineer · Years of experience needed – 0 - 2 years. · Technical Skills: ·  Hands-on experience with Windows /Mac OS environments ·  Excellent problem-solving and comm ...


  • Knorex pune, India

    About Knorex · Established in 2010, Knorex is a cutting-edge advertising technology MNC with offices across USA, Australia, China, Singapore, Vietnam, India, Thailand and Malaysia. Knorex provides Precision Performance Marketing products and solutions to the world's leading bra ...


  • MICHELIN Pune, India

    EUX Support Engineer · KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to us ...