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IT Support Engineer-l1
1 week ago
itfms Pune, India**Salary**: Up to ₹17,000.00 per month · Schedule: · - Day shift · Ability to commute/relocate: · - Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required) · **Experience**: · - total work: 1 year (preferred) · **Speak with the employer** · ...
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Support Engineer
1 week ago
Cloud Software Group Pune, India Full timeJob Description: · The Global Support organization at CSG provides technical Product Support services to our customers. As a member of this world-wide team, you will help debug and solve problems that may arise during the implementation of complex solutions by external and inter ...
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Support Engineer
3 weeks ago
Acoustic pune, India Full timeOur Engineering Support team is an elite group of ~10 people located all over the globe. The team resolves about 200 tickets per month for clients and internal users. · Your Role: · You'll provide product and backend technical support using your proven technical expertise to a ...
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Support Engineer
3 weeks ago
Ascent Intellimation pune, IndiaSupport Engineer · Ascent Intellimation - a thought leader in convergence of Information Technology (IT) and Operational Technology (OT). We are pioneers in development and deployment of Industrial IoT solutions using PlantConnect – our own IIoT platform. PlantConnect is a lead ...
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Support Engineer
3 weeks ago
MICHELIN pune, IndiaSupport Engineer · KEY EXPECTED ACHIEVEMENTS · Incident Management : Urgency identification and priorityvalidation are done, technical and functional analysis isprovided, solutions are delivered to users, potentialworkarounds are communicated, incident status is updatedto use ...
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IT Support Engineer
3 weeks ago
Ridecell pune, IndiaAt Ridecell · Pune, India · Moving the world better – that's the backbone of everything we do. At Ridecell, we pride ourselves on helping the largest fleets in the world digitally transform their business operations to achieve their goals, no matter how big or adventurous. Our f ...
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IT Support Engineer
1 week ago
ProPMO Services Private Limited Pune, India permanentJob Description : · IT Support Engineer Responsibilities : · - Installing and configuring client computer systems. · - Responding to client IT support requests. · - Meeting with clients to diagnose software, networking, or hardware issues. · - Providing technical support on-site ...
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Support Engineer
2 weeks ago
valueaddsofttech Pune, IndiaRole: SupportEngineer. · Self motivated an independentthinker and driven to achieve success within a customer supportenvironment; and understands the importance of delivering value toour customers. · Experience: 35years experience in a similarrole. · Education: BE/BTech Degree i ...
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Support Engineer
1 week ago
Acoustic Pune, IndiaOur Engineering Support team is an elite group of ~10 people located all over the globe. The team resolves about 200 tickets per month for clients and internal users. · Your Role:You'll provide product and backend technical support using your proven technical expertise to analyze ...
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Support Engineer
2 weeks ago
valueaddsofttech Pune, IndiaRole: Support Engineer.Self- motivated, an independent thinker and driven to achieve success within a customer support environment; and understands the importance of delivering value to our customers. · Experience: · 3-5 years' experience in a similar role.Education: BE/ BTech De ...
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Technical Support Engineer
3 weeks ago
Rocket Software pune, IndiaJob Description · Summary:The Technical Support Engineer assists Rocket customers with complex questions and problems regarding the installation, setup, configuration and functionality of Rocket Software products. The Engineer will troubleshoot reported symptoms to aid in the r ...
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Technical Support Engineer
1 week ago
Ansys Pune, IndiaSummary / Role Purpose · Join the Ansys Customer Excellence team to support our customers on all the aspects of their real-world engineering simulation projects and integration of Ansys software in their design workflows and grow Ansys' business. You will use advanced-level eng ...
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Technical Support Engineer
5 days ago
Ansys Pune, IndiaRequisition #: 14578 · Our Mission: Powering Innovation That Drives Human Advancement · When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys softwa ...
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Technical Support Engineer
2 weeks ago
Ansys Pune, IndiaRequisition #: 13975 · Our Mission: Powering Innovation That Drives Human Advancement · When visionary companies need to know how their world-changing ideas will perform, they close the gap between design and reality with Ansys simulation. For more than 50 years, Ansys softwa ...
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production support engineer
2 days ago
Coforge Ltd. Pune, IndiaWe need Production Support Engineers Knowledge of SQL: Joins, group by, stored procedures, functions, data filtering and sorting, aggregate functions, subqueries. Java 1.8, Spring boot, Tomcat: Understanding for production support. Familiarity with Splunk, Kibana tools for log an ...
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Lead Support Engineer
3 weeks ago
Cloud Software Group pune, India Full timeRole Overview: · The Global Support organization at Cloud Software Group provides technical Product Support services to our customers. As a member of this world-wide team, you will help debug and solve problems that may arise during the implementation of complex solutions by ex ...
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Customer Support Engineer
3 weeks ago
Infobip pune, India Full timeAt Infobip, we dream big. We value creativity, persistence, and innovation, passionately believing that it is through teamwork that we can all reach greater heights. · Since , we have been innovating at the edge of technological possibilities and are now shaping global communicat ...
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Technical Support Engineer
1 week ago
Mphasis Pune, India Full timeJob Description · Role: L2 Technical Support Engineer · Who are we looking for? · Level 2 Technical Support Engineer · Years of experience needed – 0 - 2 years. · Technical Skills: · Hands-on experience with Windows /Mac OS environments · Excellent problem-solving and comm ...
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Technical Support Engineer
3 weeks ago
Knorex pune, IndiaAbout Knorex · Established in 2010, Knorex is a cutting-edge advertising technology MNC with offices across USA, Australia, China, Singapore, Vietnam, India, Thailand and Malaysia. Knorex provides Precision Performance Marketing products and solutions to the world's leading bra ...
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EUX Support Engineer
3 days ago
MICHELIN Pune, IndiaEUX Support Engineer · KEY EXPECTED ACHIEVEMENTSIncident Management: Urgency identification and priority validation are done, technical and functional analysis is provided, solutions are delivered to users, potential workarounds are communicated, incident status is updated to us ...
Support Engineer - Pune, India - MICHELIN
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Description
Support Engineer
KEY EXPECTED ACHIEVEMENTS
Incident Management : Urgency identification and priorityvalidation are done, technical and functional analysis isprovided, solutions are delivered to users, potentialworkarounds are communicated, incident status is updatedto users.
Service Request handling : Standard requests are taken intoaccount, processing is carried out or forwarded to therelevant contributor, status updates are provided to users,and requests are continued until closure.
Monitoring Activities
Knowledge Management : Lessons learned from activitiesare ensured to be documented and shared.
Service Level Management : the performance managementsystem is understood and alerts on cases of issues are set.