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    IT Support Engineer - Pune, India - ProPMO Services Private Limited

    ProPMO Services Private Limited
    ProPMO Services Private Limited Pune, India

    9 hours ago

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    Description

    Job Description :

    IT Support Engineer Responsibilities :

    • Installing and configuring client computer systems.
    • Responding to client IT support requests.
    • Meeting with clients to diagnose software, networking, or hardware issues.
    • Providing technical support onsite or via remoteaccess systems.
    • Offering solutions that meet the needs of the client.
    • Repairing hardware malfunctions, software issues, and networking problems.
    • Maintaining good client relations.
    • Tracking and managing work records.
    • Compiling job reports.

    IT Support Engineer Requirements :

    • Bachelor's degree in information technology or computer science.
    • Proven work experience as a technical support engineer.
    • Knowledge of web services, API, and IPbased protocols.
    • Experience with scripting languages such as Perl or Shell.
    • Knowledge of computer hardware and networking systems.
    • Good time management skills.
    • Good interpersonal skills.
    • Ability to troubleshoot complex hardware and software issues.
    • Excellent written and verbal communication skills.
    • Ability to think critically.
    )
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