Durai Arun Prasath Selvam

PROFESSIONAL EXPERIENCE - Current

Cluster Human Resources and Training Manager – The World Hotels and Resorts, Kochi – March 2023 to till now

Previous Experience:

Human Resources Manager | April 2022 – March 2023

Hycinth Hotels Trivandrum – A Business Class Five Star Hotel.

• Design hiring plans for all hotel departments based on seasonal needs
• Manage sourcing & recruitment of staff. Interview and assess job candidates, Onboard new hires and conduct new colleague orientation program
• Manage compensation and benefits plans
• Manage employee attendance and working schedules, including paid time off, overtime and breaks
• Maintain employee records through WINHMS software
• Manage Staff accommodation, food and transport facilities for all employees
• Analyze, design, develop, implement, and evaluate training programs. Coach, counsel employees
• Act as the point of contact when employees have queries or job-related issues
• Ensure hotel staff complies with relevant health and safety regulations
• Plan staff benefits programs such as Employee of the Month, Leader of the Month, and other staff incentives.
• Plan and execute employee activities and events such as town hall meeting, food festivals, annual picnic, holiday party, Wellness Fair, farewell party, CSR activities etc.
• Ensure appraisals are carried out for every employee every 12 months as per hotels management policy, and review all appraisals and follows up on development needs.
  
  Service Manager- F&B Trainer| July 2021 – March 2022

Shangri-La Bengaluru, An award-winning Luxury Hotel

• Facilitate Shangri-La Group vision, purpose, business philosophy, values, Shangri-La Care and other core service skills and knowledge training
• Conduct monthly orientation for new hires and train existing employees based on training need analysis
• Develop weekly, monthly, quarterly training plans based on training need analysis
• Facilitate classroom and online training on Standard Operating Procedures, Food Safety, Hygiene, and policies updates
• Assist in the evaluation of the effectiveness of training based on the feedback from employees and management
• Generate reports, track the progress of trainees and during the training period
• Develop training content and eLearning material using up-to-date Instructional Design tools
• Identify opportunities for training through the use of analytical and critical thinking
• Handle high volume of training content and multiple projects with aggressive timelines
• Manage employee relations issues within the F&B department confidentially, including disciplinaries, grievances, and capability

PREVIOUS EXPERIENCE

Food Services Supervisor | Sep 2019 – Mar 2020

Dairy Queen Grill and Chill, Victoria, British Columbia

Food and Beverage Captain |  Apr 2009 – Aug 2019

The Fairmont Southampton Princess,  Southampton, Bermuda 

Food and Beverage Manager | Nov 2007 – Feb 2009

Grand Palace Hotel & Spa, Yercaud, Tamilnadu, India

Trainee Captain | July 2006 – June 2007

Banquets, Taj Fisherman’s Cove, Chennai, India     

Food and Beverage Assistant | Nov 2003 – Nov 2005

The Oberoi Rajvilas, Jaipur, India                 

Management Trainee| May 2002 – Sep 2003

Radhakrishna Hospitality Services, Chennai, India  

Industrial Exposure Trainee | May 2000 – Oct 2000                              

Hotel Clarks Avadh, Lucknow, India
 

Post Graduate Certificate in Human Resource Management | 2022| IIM SHILLONG & SHRM INDIA 

B.Sc. Psychology | 2021-2023|Annamalai University

Post Graduate Diploma in Psychological Counseling-Chennai Counseling Services | 2020

Diploma in Neuro-Linguistic Programming-NLP Coaching AcademyABNLP |2020 

Three Year Diploma in Hotel Management and Catering Technology State IHMCT | 1999-2002