- Answer incoming inquiries from ad network, agency and marketing technology partners on various technical topics related to AppsFlyer's product offering
- Analyze potential fraud cases, discrepancies and misconfigurations
- Represent AppsFlyer as the first point of contact for new and existing partners
- Help new partners learn AppsFlyer's product suite and discover the full potential of their integration
- Educate existing partners about AppsFlyer's product solutions and best practices via training calls and webinars
- Take ownership on specific technical domains and processes to enrich the Partner Solutions team's overall scope of expertise.
- Provide continuous feedback through internal feedback loops to guide product direction and roadmap
- Collaborate with R&D, Product, Analysts and Integration Engineers to provide creative solutions to partner challenges.
- 3+ years of technical account management/support in an international advertising technology company
- Familiarity with the mobile app ecosystem
- Strong written and verbal communication skills in English
- Superior analytical skills
- Self-motivated learner with endless curiosity
- Passion for providing best-in-class service
- Strong written and verbal communication skills in any regional language
- SQL, other programming languages
- Experience using Zendesk, Salesforce, Looker
- Being introduced by an AppsFlyer team member
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Partner Solution Manager - Bengaluru, India - AppsFlyer
Description
What you'll do:What you have:
Bonus Points