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    Operations Expert - Bengaluru, India - Moxy Hotels

    Moxy Hotels
    Moxy Hotels Bengaluru, India

    1 week ago

    Default job background
    Full time
    Description
    Job Number
    Job Category Rooms & Guest Services Operations
    Location Moxy Bengaluru Airport Prestige Tech Cloud, Navrathna Agrahara Village, Bengaluru, Karnataka, India VIEW ON MAP
    Schedule Full-Time
    Located Remotely? N
    Relocation? N
    Position Type Non-Management

    Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build an experience that is memorable and unique.

    Our Operations Experts take the initiative to deliver a wide range of services across all front of house activities that guide guests through their entire stay.

    Their role takes ownership of the guest experience in the main areas of the hotel with a "guest first" mindset.

    They are empowered to move about their space across, front desk, food & beverage, housekeeping and do what needs to be done.

    Whether processing operational needs, addressing guest requests, completing reports, delivering quality meals, or sharing the highlights of the local area, the Operations Expert makes transactions feel like part of the experience.

    Follow all company and safety and security policies and procedures; report maintenance needs, accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications.

    Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; support team to reach common goals. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move, lift, carry, push, pull, and place objects weighing less than or equal to pounds without assistance. Perform other reasonable job duties as requested by Supervisors.


    PREFERRED QUALIFICATIONS

    Education:
    High school diploma or equivalent.

    Related Work Experience:
    No related work experience.

    Supervisory Experience:
    No supervisory experience.


    License or Certification:
    None
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