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    Sales Officers - Mumbai, India - Excellent Pro HR

    Excellent Pro HR
    Excellent Pro HR Mumbai, India

    6 days ago

    Default job background
    Full time
    Description

    Sales Officer Responsibilities:

    • Developing and sustaining long-lasting relationships with customers.
    • Screening, recruiting, and training sales employees.
    • Calling potential customers to explain company products and encourage purchases.
    • Answering customers' questions and escalating complex issues to the relevant departments as needed.
    • Developing in-depth knowledge of company products.
    • Maintaining an accurate record of all sales, scheduled customer appointments, and customer complaints.
    • Collaborating with the marketing department to ensure that the company is reaching its target audience.
    • Informing product developers of possible product improvements and changes to ensure that company products meet current market needs.
    • Preparing cost-benefit analyses for prospective and existing customers to determine the most suitable purchase options.
    • Analyzing competitors' products to determine product features, benefits, shortfalls, and market success.

    Sales Officer Requirements:

    • Bachelor's degree in business administration, business management, marketing, or related field is preferred.
    • Proven sales experience.
    • Sound knowledge of sales strategies and industry regulations.
    • Proven track record of achieving sales targets.
    • Strong analytical and problem-solving skills.
    • Excellent negotiation and consultative sales skills.
    • Effective communication skills.
    • Exceptional customer service skills.
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