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Faridabad

    Reservation Associate - Faridabad, India - Signum Hotels And Resorts

    Signum Hotels And Resorts
    Signum Hotels And Resorts Faridabad, India

    2 days ago

    Default job background
    Full time
    Description
    • Assisting and advising customers who may be choosing from a variety of Hotel options.
    • Making reservations for customers.
    • Checking the availability of accommodation on the customers desired travel dates.
    • Processing payments and sending confirmation details to customers.
    • Sorting out any issues that may arise with bookings or reservations.
    • Selling and promoting reservation services.
    • Answering any questions customers might have about the reservation process.
    • Up-selling, when appropriate, by informing customers of additional services
    • Providing support to customers who may need to amend or cancel a reservation.

    Requirements and skills

    • Diploma or Degree from Hospitality.
    • Experience working in reservation/front desk, preferably in the hospitality or travel industries.
    • Customer-service experience.
    • Excellent written and verbal communication skills.
    • Multi-tasking and time-management skills, with the ability to prioritize tasks.
    • Proficient in microsoft office suite.
    • Data entry experience.
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