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    Head of Delivery - Mumbai, India - Arthan

    Arthan
    Arthan Mumbai, India

    1 week ago

    Default job background
    Full time
    Description

    Description

    • Collaborate with the CEO and CXOs in setting and driving organizational vision, operational strategy, and hiring needs
    • Translate strategy into actionable goals for performance and growth helping to implement organization-wide goal setting, performance management and annual operating plan
    • Oversee company operations and employee productivity, build a highly inclusive culture where team members thrive and organizational outcomes are met
    • Assess and implement improved processes and new technologies, and collaborate with management regarding the implementation of these improvements.
    • Evaluate performance by analyzing data and metrics and establish corrective measures where needed
    • Manage budgets, capital investment and expenses to ensure that the company achieves targets on growth, profitability and customer metrics
    • Manage relationships with partners/vendors
    • Maintain and build trusted relationships with key customers, clients, partners, and stakeholders

    Functional Details:

    • Proven experience/ track record as Head of Operations/Delivery or in a similar role in the development sector
    • Understanding of business functions such as HR, Finance, marketing, etc.
    • Working knowledge of data analysis and performance/operation metrics
    • Exceptional organizational and leadership abilities
    • Excellent interpersonal and communication skills
    • Competence in decision-making and problem-solving
    • Readiness to travel extensively - MBA or Masters in a related discipline
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