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    Product Manager-Credit Cards - India, Mumbai - IDFC FIRST Bank

    IDFC FIRST Bank
    IDFC FIRST Bank India, Mumbai

    5 days ago

    IDFC FIRST Bank background
    Full time Accounting / Finance
    Description

    Role/ Job Title:Product Manager - Credit Cards

    Function/ Department:Credit Cards

    Job Purpose:

    Identify and drive new digital initiatives for credit card journeys. Be the driving force for improvements, continuously initiate and drive process enhancements.

    Roles & Responsibilities:

    • Manage the client onboarding experience, expectations and communications, ensuring transparency throughout the entire onboarding process both internally and externally.
    • The client onboarding Specialist is required to take complete ownership and effectively navigate the organization and leverage appropriate resources and internal stakeholders to drive it.
    • Attention to detail and comfortable in dealing with completing administrative work associated.
    • Effective workload management or prioritization based on business impact to optimize capacity or productivity within the onboarding team.
    • Ensure accurate and timely tracking and improvement of end-to-end turnaround time.
    • Ensure adherence to standards or key performance indicators and ensure pristine control environment always maintained.
    • Observe demands of corporate policy and bank regulations of internal control and standards of legislation.
    • Ensure taking appropriate measures for elimination of possible defects and violations, identified by control groups.

    Education Qualification:

    Graduation: Any Graduation

    Post-graduation:MBA/ PGDM

    Experience:5 to 10 years of experience in digital product journey.

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