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    Service Engineer - Bengaluru, India - Strategi Automation Solutions Pvt. Ltd.

    Strategi Automation Solutions Pvt. Ltd.
    Strategi Automation Solutions Pvt. Ltd. Bengaluru, India

    4 days ago

    Default job background
    Full time
    Description

    Qualification: ITI, Dipolma

    relevant Experience on PCB handling,SMD components Soldering & Motor Repair and Troubleshooting

    Providing after sales services.

    Vendor development for spares and control panel.

    Local purchases / spares inventory management

    Preparation & filing of service documents including acknowledgement files, customer DC, etc

    Ensure that the repairs are completed on time as committed to the customers

    Inspection report to be reached to customer within 24 hours

    Identification of third party servicing agents

    Inspection & generation of reports for products received after trails

    Materials received after continuous trials, evaluation of ageing as per Directors approval

    Guidance from Director for non repairable items

    Responsible for ISO reports of service department

    Responsible for maintenance, calibration of tools & testing equipments

    Responsible for upkeep of service department

    5 Customer feedbacks to be received from repair customers

    Implementation of safety precaution sheet

    Generate service reports & dispatch along with the repaired product

    Follow up on repair bills through engineers

    Generate weekly reports on recurring complaints

    Visit atleast 1 customer a month

    MIS operation through google

    Cable Preparation

    Control Panel Design, Manufacture, Wiring and Testing.

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