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Chandigarh

    Tellecalling Team Leader - Chandigarh, India - SEAWAY CONSULTANTS

    SEAWAY CONSULTANTS
    SEAWAY CONSULTANTS Chandigarh, India

    1 day ago

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    Full time
    Description

    Job Title: Visa Counselor- ONLY FEMALE

    Job Overview:

    We are seeking a dynamic and experienced Visa Counselor to join our team and assist individuals in navigating the complex visa application process. The ideal candidate will have a strong understanding of immigration regulations, excellent communication skills, and a passion for helping people achieve their international travel and study goals.

    Responsibilities:

    • Client Consultation: Conduct one-on-one consultations with clients to assess their visa eligibility and provide guidance on the required documentation and processes.
    • Application Assistance: Assist clients in completing visa applications accurately and ensuring all necessary supporting documents are included.
    • Regulatory Knowledge: Stay up-to-date with changes in immigration laws, policies, and procedures to provide accurate and timely information to clients.
    • Client Communication: Maintain regular communication with clients, providing updates on the status of their applications and addressing any queries or concerns they may have.
    • Documentation Management: Organize and maintain accurate records of client information, visa applications, and related documentation.
    • Problem Resolution: Identify and resolve any issues or challenges that may arise during the visa application process, working closely with relevant authorities and agencies.
    • Collaboration: Collaborate with other team members, legal professionals, and external agencies to ensure a seamless and efficient visa application process.
    • Client Education: Educate clients on the visa process, requirements, and any additional steps they need to take to enhance their chances of a successful application.
    • Compliance: Ensure that all visa counseling activities adhere to relevant laws, regulations, and ethical standards.
    • Feedback Collection: Solicit feedback from clients to continuously improve the visa counseling services and enhance customer satisfaction.

    Qualifications:

    • Bachelor's degree in a relevant field (e.g., International Relations, Law, Counseling).
    • Proven experience as a Visa Counselor or similar role, with a strong understanding of immigration regulations and procedures.
    • Excellent communication and interpersonal skills.
    • Detail-oriented with strong organizational and time-management abilities.
    • Ability to work independently and as part of a team.
    • Familiarity with various types of visas, including student visas, work visas, and tourist visas.
    • Proficiency in relevant software and databases.
    • Multilingual abilities may be an asset.
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