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    Collections Specialist - Hyderabad, India - Orbcomm

    Orbcomm
    Orbcomm Hyderabad, India

    6 days ago

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    Description

    A little bit about the role:

    ORBCOMM is a leading global provider of industrial Internet of Things (IoT) and Machine-to-Machine (M2M) communication solutions that remotely track, monitor and control fixed and mobile assets. We are looking for a Collections Specialist (Cash Application) whois responsible for following up with past-due customers to collect monies due and offer solutions that will bring their accounts up-to-date or back into compliance. The ideal candidate should be in Hyderabad.

    Roles and Responsibilities:

  • Apply incoming cash payments to customer outstanding receivables, reconcile any differences and, if necessary, communicate with customers
  • Conduct collection calls and correspondence to all customers until invoices have been paid in full
  • Provide customer service regarding collections, process, and review accounts, and resolve client discrepancies
  • Communicate and follow-up effectively with customer care/sales and operations department
  • Establish and maintain effective cooperative working relationships with customers
  • Assist customers in getting their invoice paid and account reconciled

    • Desired Qualifications and Experience:

  • Minimum of 5 years' experience in collections
  • Strong customer service in a fast-paced team environment
  • Ability to collaborate with team members to achieve desired outcomes
  • Advance knowledge of MS Office, especially MS Excel is a must
  • Ability to submit e-billing invoices and work with multiple platforms
  • Ability to multi-task, work under pressure, handle interruptions while maintaining flexibility in work assignments
  • Ability to communicate effectively and interact with diverse personalities while maintaining a professional attitude
  • Ability to ensure a high level of accuracy and attention to detail on all assignments

    • Discover the Total Reward Package:

    We invest in our employees' overall health and well-being by offering a comprehensive and competitive benefits package tailored to our geographic regions to ensure you have what you need in and out of the workplace.

  • Health Insurance
  • Life and Accidental Insurance
  • Generous Paid Vacation and Holidays
  • Birthday/Personal Day Off
  • Floater Holiday for Cultural, Religious or Volunteer Day
  • Flexible/Hybrid Work Model
  • Fitness Reimbursement
  • Extensive Learning and Development through ORBCOMM U
  • Career Progression Plans
  • Employee Resource Groups
  • Employee Assistance Programs
  • Health and Wellness Programs led by Certified Health Coach
  • Community Outreach Opportunities
  • Social Events in and Out of the Office

    • About ORBCOMM Inc.

    ORBCOMM is a pioneer in IoT technology, empowering customers with insight to make data-driven decisions that help them optimize their operations, maximize profitability and build a more sustainable future. With 30 years of experience and the most comprehensive solution portfolio in the industry, ORBCOMM enables the management of over a million assets worldwide for a diverse customer base spanning transportation, supply chain, heavy equipment, maritime, natural resources and government. For more information about how ORBCOMM is driving the evolution of industry through the power of data, visit

    At ORBCOMM, we believe that our people are our strength. Our success stems from our ability to attract and retain the best people who deliver a high level of performance and skill.

    If you are looking for a significant career opportunity and the chance to work for an established, successful and high growth company, ORBCOMM is the ideal place for you.

    We are committed to employment equity. ORBCOMM would like to thank all applicants in advance and advise them that only candidates selected for an interview will be contacted.

    ORBCOMM is committed to providing accommodations for persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process.

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