- The ServiceNow Business Analyst assists the lead or works independently designing, developing and implementing IT processes, conducting research and performing analysis required to build respective modules within ServiceNow Platform based upon Client requirements.
- This will comprise of capturing business requirements in the form of stories, working with the scrum master and the development team to oversee build of the stories, as well as testing configured functionalities end to end as soon as these have been developed.
- Work closely with Clients to understand and translate their business and technical requirements
- Organise and own workshops, capturing the output in the form workflows, minutes, actions, decisions, issues and risks
- Provide creative solutions to resolve business problems via agreed Client requirements on the ServiceNow platform, utilising existing Out of the Box capabilities, process gaps (ITIL or equivalent) and cultural challenges (people)
- Create use cases and document requirements as Stories for the Client to ratify and the Development Team to configure/build
- Assist in the documentation of integration requirements between systems for configuration by development teams
- Organise and own the scrum process (e.g., standups, burndowns & story pointing)
- Build and own development sprints, technical development stories and any technical build documentation needed as part of a customer engagement
- Support the technical delivery of transformation projects based on the ServiceNow platform
- Review development outputs, e.g., forms and workflow
- Drive the testing of process & own the defect log
- Support for UAT with project team members
- Manage and oversee workstream risks, issues and client reporting, supporting Delivery Lead
- Provide guidance to junior resources and assist in growing and strengthening the practice capability.
- Strong knowledge of the ServiceNow Platform (especially ITSM and CMDB) and the potential value and benefits that can be delivered to Clients, either OOB or with minimum customisation
- Maintain knowledge in line with each ServiceNow upgrade, patch, enhancement, and new product lines
- Interpersonal skills, to help negotiate priorities and to resolve conflicts among project stakeholders; such as clients and internal team members
- Strong analytical skills are needed to critically evaluate the information gathered from multiple sources, reconcile conflicts
- An aptitude for problem solving
- Skilled in conducting / leading workshops of minimum of 10 people
- Can communicate both verbally and in written form clearly and informatively and listen
- Expert organisational and time management skills with the ability to prioritise, selfstarter able to work independently with minimum of supervision
- Decompose highlevel information into details
- Ability to articulate technical IT changes in clear and simple manner to business stakeholders.
- Ability to define problems, collect data, establish facts in a structured way for detailed analysis
- Ability to analyse large amounts of complex information in order to reach valid and justifiable conclusions
- Experience of working in an Agile methodology and applying Agile practices where applicable
- Understanding of the end to end view of how business processes are supported by tools and applications.
- Practical experience of documenting process maps using Visio or other tooling.
- Knowledge of Microsoft Office application suite software (MS Word, Excel, PowerPoint and Visio)
- Fundamental understanding of the implications of applications architecture and other technical considerations.
- ITIL V3 or V4 Foundation certification
- Business Analysis centric qualifications e.g., BCS or IIBA
- ServiceNow Certified System Administrator
- Scrum or Agile certification
- Developer or Architect experience
- Servicenow business analyst, Servicenow, ITSM, CMDB, Patch Management, ITIL
-
Business Analytics Analyst-c10
6 hours ago
Citi Bengaluru, Karnataka, IndiaThe Business Analytics Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Researches and i ...
-
Business Analyst
2 days ago
HCLSoftware Bengaluru, IndiaRole: Business Analyst · Location: Bangalore · Experience: 6+ years · Business analysts are one of the key drivers of our continued growth and success in definition and development of our commerce products and solutions. As an integral part of product management, the business ana ...
-
Business Analyst
5 days ago
Cleartrip Bengaluru, IndiaAbout Cleartrip Launched in July 2006, Cleartrip Pvt Ltd., a Flipkart company, has emerged as India's fastest-growing online travel technology company. In April 2021, Flipkart acquired 100% of Cleartrip's shareholding. Cleartrip recently emerged as the no. 2 OTA player as per a r ...
-
Business Analyst
14 minutes ago
Talentmatics Bengaluru, IndiaRole Title: Business Analyst, Data & Digital Solutions, Securities Services · Details of Requirement: · Duration of the engagement - 9 months · Working mode - Hybrid/Work from office – Hybrid · Shift timings. – Regular Client timings · Immediate joiners · Location address - BE ...
-
Business Analyst
1 day ago
upGrad Bengaluru, IndiaAs a Business Analyst at upGrad Campus, you will play a pivotal role in supporting our business analytics and strategic decision-making processes. You will work closely with cross-functional teams, including Sales, Marketing, Operations, and Finance, to analyze data and provide a ...
-
Business Analyst
4 days ago
Kenvue Bengaluru, IndiaTechnical Business Analyst: · Collaborate primarily with Consumer Business Intelligence Process Owner and cross functional partners including external media agency to elicit business requirements and translate to technical specifications. · Develop and maintain project or product ...
-
Business Analyst
2 days ago
Societe Generale Global Solution Centre Bengaluru, IndiaJD for IT BA – Credit Risk: · Domain - Credit Risk: · Understanding Credit Risk Metrics : PD, LGD, RWA, ECL etc. · Should worked on Key regulations like BASEL, IFRS 9, CRR2, CRR3, Large Exposure etc. · Credit Risk: Calculation , Reporting , Data Management, Modeling · Key Terms: ...
-
Business Analyst
4 days ago
SMARTSTREAM TECHNOLOGIES INDIA DISTRIBUTOR PRIVATE LIMITED Bengaluru, IndiaVacancy Name Business Analyst · Location Country India · Location City Bangalore · Description · SmartStream's Managed Services Business seeks a Business Analyst with capital markets experience and a proven track record of execution working on enterprise technology initiatives. A ...
-
Business Analyst
2 days ago
Anakin (YC S21) Bengaluru, IndiaPosition Overview: The Client-Facing Business Analyst serves as a key liaison between our clients and internal teams. You will collaborate with clients to comprehend their business objectives, analyze processes, and propose data-driven solutions. Your work will enable our clients ...
-
Business Analyst
13 minutes ago
Innovatily Bengaluru, IndiaAbout Innovatily:- Innovatily is a cutting-edge technology company dedicated to delivering innovative solutions that empower businesses to thrive in the digital age. We specialize in [mention specific areas of expertise or industries, if applicable]. At Innovatily, we foster a dy ...
-
Business Analyst
3 days ago
Endeavor Bengaluru, IndiaWho We Are: · Endeavor is a global media and entertainment company with world-class brands and capabilities across talent representation, sports, fashion, event management, and brand marketing. Comprised of industry leaders, including entertainment agency WME; sports, fashion, ev ...
-
Business Analyst
14 minutes ago
Wipro Bengaluru, IndiaRPA Business Analyst Job Description - Immediate joiners will be preferred · all 7-9 years Exp in Business Analysis out of which 3-4 years of Min using RPA as a technology · requirement is for a strong RPA Business Analyst, who has designed RPAs based solutions in the past using ...
-
Business Analyst
14 minutes ago
Congruence HR Bengaluru, IndiaPosition Title: Business Analyst · Type: Full-time · Industry: Information Technology (IT) · Location: Bengaluru · Mandatory Skills: · BI Tool, Data Visualization, SQL, Exploratory Data Analysis (EDA) · Responsibilities: · Requirements Gathering and Analysis: · Collaborate with s ...
-
Business Analyst
2 days ago
ZEISS India Bangalore Urban, IndiaPurpose of the Job · Responsible for collecting, processing and analysis of large volume of data to drive actionable insights and support business decision making. · Identify new sources of data and/or to prepare the data for analysis · Develop and process new data streams / pipe ...
-
Business Analyst
2 days ago
Wipro Bengaluru, IndiaHi All, · I am looking for Business Analyst Role, if interested please mail your resume and passport Size photo on · JD: · Role - BA · Location - Bangalore/Hyderabad/Chennai · Exp Years · Notice - Early Joiners Preferred · Skill Set: · • Experience with financial data (knowledge ...
-
Business Analyst
4 days ago
Spigot Software Bengaluru, India permanentBusiness Analyst (Drive) · The data & analytics division leads the strategic design of products that deliver value and address the evolving needs of customers, communities, and the financial markets industry across all global markets, including emerging markets and sustainable i ...
-
Business Analyst
3 days ago
slice Bengaluru, IndiaAbout the team · Be it huge, medium, small, tiny, micro - every decision falls under the eyes of our Analytics team. Of course, this excludes the type of coffee beans that we use at slice. Every analysis and insight drawn by the Analytics team directly impacts our business withou ...
-
Business Analyst
2 days ago
THRIVEFORCE PRIVATE LIMITED Bengaluru, IndiaPosition - Business Analyst · Skills - (GA4 Understanding, PowerBI, and SQL knowledge, Python is Good to have, Campaign-related knowledge, Exposure of Digital marketing / Analytics) · Experience required - 3-7 years · Location - Bangalore · - A business analyst is a professional ...
-
Business Analyst
5 days ago
HME Bengaluru, IndiaBusiness Analyst Job Description · Summary · The Business Systems Analyst will act as the primary interface to Product Managers and Agile Development teams promoting a strong partnership and collaborative working relationship. · It will be essential for this individual to underst ...
-
Business Analyst
4 days ago
Synechron Bengaluru, IndiaJOB DESCRIPTION · We are seeking an experienced and dynamic Cards Business Analyst (BA) with a proven track record in executing Consulting and BA engagements with Banks and FIs, specifically in the credit cards domain. · As a BA, you will demonstrate excellent domain knowledge in ...
Business Analyst - Bengaluru, India - Nilasu consulting
Description
About the job :
Must Have :
Should Have :
Desired Skills and Experience :