Guest Relation Executive - Bengaluru, Karnataka, India - Olive by Embassy

Olive by Embassy
Olive by Embassy
Verified Company
Bengaluru, Karnataka, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Description for Guest Relation Executive for Bangalore / Goa locations -

  • Welcome guests during check-in and give a fond farewell to guests while checkout.
  • Handling guest complaints and concerns in an efficient and timely manner.
  • Overseeing VIP guests, arrivals and departures.
  • Allocate rooms to all arriving guests.
  • Maintain up-to-date information on room rates, current promotions, offers and packages.
  • Coordinate with housekeeping for clearing of rooms.
  • Collect Guest feedback during guest departure along with his likes and dislikes.
  • Perform basic cashier activities as and when required.
  • Maintain guest lockers for safe custody.
  • Ensure that all check-ins and check-outs are handled smoothly without unnecessary delay or discomfort to any guest.
  • Give proper and complete handover to the next shift.
  • Follow the property rules and policies laid down by the management.
  • Adhere to strict staff grooming and hygiene standards.
  • Manage property in the absence of a Property Manager.
  • Coordinating and multi-tasking job duties in a busy environment.

Education:
BHM / Bsc

  • HM / DHM / MHM

Experience: 0-4 years


We are looking for someone who can join us on immediate basis / within a month.

Pay:
₹18, ₹23,000.00 per month


Schedule:

  • Rotational shift

Ability to commute/relocate:

  • Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (required)
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