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    IT Systems Engineer - Bengaluru, India - PartnerOne

    PartnerOne
    PartnerOne Bengaluru, India

    1 day ago

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    Description
    As an IT Engineer, you will be responsible for maintaining the reliability, performance, and security of our IT infrastructure, systems, and services. You will collaborate with cross-functional teams to deploy, configure, and troubleshoot IT solutions that meet the organization's needs and objectives.

    Tasks & Responsibilities

    Infrastructure Management:

    • Manage and maintain the organization's IT infrastructure, including servers, network devices, storage systems, and virtualization platforms
    • Ensure the availability, reliability, and performance of infrastructure components through proactive monitoring and maintenance

    System Administration:

    • Administer and support Windows, Linux, or other operating systems, including installation, configuration, and troubleshooting
    • Manage user accounts, permissions, and access controls to ensure security and compliance with policies

    Network Management:

    • Configure and maintain network devices, including switches, routers, firewalls, and VPNs
    • Troubleshoot network connectivity issues and optimize network performance

    Endpoint Management:

    • Deploy and manage endpoint devices, such as desktops, laptops, tablets, and mobile devices
    • Implement and maintain endpoint security solutions, including antivirus, encryption, and endpoint management tools

    IT Support and Helpdesk:

    • Provide technical support and assistance to end-users, resolving IT-related issues and inquiries in a timely manner
    • Document support activities, solutions, and resolutions in the IT ticketing system

    Backup and Disaster Recovery:

    • Implement and manage backup and disaster recovery solutions to protect critical data and ensure business continuity
    • Conduct regular backup tests and recovery drills to validate the effectiveness of the recovery process

    Requirements

    • Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience)
    • 3 years of experience in IT engineering, system administration, or related roles
    • Proficiency in managing and troubleshooting Windows and Linux operating systems
    • Strong knowledge of networking concepts and protocols, including TCP/IP, DNS, DHCP, VLANs, and VPNs
    • Experience with virtualization technologies such particularly Microsoft Hyper-V and VMware vSphere
    • Familiarity with cloud computing platforms, such as Azure, Racskpace, AWS and GCP
    • Excellent problem-solving and analytical skills, with the ability to troubleshoot complex IT issues
    • Effective communication skills, with the ability to collaborate with cross-functional teams and communicate technical concepts to non-technical stakeholders
    • Relevant certifications such as CompTIA A+, Network+, Microsoft Certified Systems Engineer (MCSE), CCNA, ITIL, IBM, MCDST, BICSI are a plus
    • Scripting experience with languages such as; powershell, Bash, Python etc
    • Experience with IAC (infrastructure as code) methodologies utilizing tools such as Terraform, Ansible, Docker etc
    • Experience working in a complex environment with a mixture of technology stacks, project and service desk work
    • Excellent written and verbal communication skills in English
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