- Customer facing role for first level Technical Support
- Good in Powerpoint and Excel and should be able to create pivot tables and charts from the data set.
- Should be comfortable working in 10 hours shifts in 24 x 7 operation, 5 days a week.
- Should have a stable WiFi at home to WFH if required.
- Open to travel to Belapur railway station on call; it's a client's data center location.
- Excellent written and verbal communication.
- Understanding customer issues and providing quick resolution via direct communication, mail, chat, phone etc.
- Working in experience in multi team environment
- Able to categories issues/tickets and reach out to needed team members quickly
- Reporting skills to provide daily /weekly/monthly reports and highlighting any issues to next levels
- Good English and Hindi communication skills and good inter-personnel skills.
- Articulate and writing skills
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WIT BLOOM TRAINING & PLACEMENT Navi Mumbai, Maharashtra, IndiaWE are hiring... · Location - Navi Mumbai · Process - Voice/Non voice · Salary to 30000 · Qualification - Hsc / Undergraduate /Graduate · Shift - Rotational shift / Day shift · Fresher and experienced both can apply · Kindly share with someone relevant · HR Sangeeta · **Job Types ...
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Technical Support Executive - Navi Mumbai, India - ProPMO Services Private Limited
Description
L1 resource for Rabale location in MumbaiPosition Name :
Tech Support Executive :