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    Customer Care Executive - New Delhi, India - Demo Account

    Demo Account
    Demo Account New Delhi, India

    2 hours ago

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    Description

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team.

    • Managing a team of representatives offering customer support.
    • Overseeing the customer service process.
    • Resolving customer complaints brought to your attention.
    • Creating policies and procedures.
    • Planning the training and standardization of service delivery.
    • Conducting quality assurance surveys with customers and providing feedback to the staff.


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