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    Logistics Associate - Kolkata, India - Nestasia

    Nestasia
    Nestasia Kolkata, India

    4 days ago

    Default job background
    Description

    Duties and responsibilities:

    • Liaison between warehouse and courier/delivery partners so as to ensure timely and smooth delivery to customers
    • Work on the delivery tracker software
    • Prepare delivery and dispatch related reports
    • Handle customer queries / issues / concerns / feedback / grievances regarding dispatch status
    • Pay utmost attention to details
    • Provide quick, prompt, and correct responses
    • Communicate with a premium customer base in an efficient manner
    • Regular follow-up & updates to concerned

    Desired Candidate Profile:

    • Excellent communication (English & Hindi) and negotiation skills
    • Should have good work ethics and calm attitude
    • Should be able to manage escalations and queries
    • Excellent MS-Excel working skills (Basic)


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