Program Manager - Chennai, India - BNP Paribas Real Estate

Description

Job Number:

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union's leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24x7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

About BNP Paribas Group:

BNP Paribas is the European Union's leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group's commercial & personal banking and several specialised businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group's performance and stability

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.

About Business line/Function:

BNP Paribas Cardif is the insurance subsidiary of BNP Paribas. We are a worldwide leader of the Credit Protection Insurance market with strong positions in savings and protection insurance in more than 30 countries in Europe, Asia and Latin America.

In Asia, Cardif regional IT team provides services to our business entities in Japan, South Korea , Taiwan and our regional office in Hong Kong.

Job Title:

Program Manager

Date:

3rd May 2024

Department:

ITG

Location:

Chennai

Business Line / Function:

CARDIF

Reports to:

(Direct)

ITG CIO

Grade:

(if applicable)

(Functional)

Number of Direct Reports:

2

Directorship / Registration:

NA

Position Purpose

Guarantee the definition of the department's global strategy by:

·Defining global objectives of the scope and associated action plans aligned with those of the company,

·Organizing the scope (governance rules and delegation, definition of roles and responsibilities...),

·Defining necessary resources (human, financial, technical),

·Optimising the department budget and organizing its follow-up,

·Defining the manner of steering the department activities,

·Ensuring the application of the security, quality and compliance policies (for example Control plan, Audit, Business Continuity Plan ...).

(2) Guarantee people management and contribute to the department management by :

·Animating regularly the team (periodic meetings...),

·Ensuring the information of the team about company related information and the transmission of information relevant for the accomplishment of the department missions,

·Helping the team members with the development of their technical and behavioural skills,

·Organizing a transfer of managerial skills to direct reports.

(3) Guarantee human resources management in cooperation with the Head of Human Resources by :

·Ensuring the communication with the Head of Human Resources concerning carrier and skills management (mobility, training needs, succession and plan...),

·Assessing annually the direct reports and monitor the correct application of the assessment process for the team members made by their managers (achievement or formalising annual reviews),

·Guaranteeing the coherence of the remuneration evolution or attribution of the variable remuneration within the company constraints framework,

·Participating to the recruitment process for the department (writing of job descriptions, validation of interviews, employment kick off interview...), in accordance with the procedure established by HR

·Elaborating a recruitment strategy in view of a prospective vision and structural changes in the company,

·Managing disciplinary issues jointly with the manager.

(4) Guarantee operational steering of the activity (performance and activity) by :

·Analysing activity indicators and results,

·Defining associated actions and remediation plans, and ensuring their implementation,

·Guaranteeing the continuity of the activity depending on employees' vacations and absence,

·Guaranteeing the identification, assessment and management of IT & Cyber security risks within the scope of responsibility,

·Contributing to continuous improvement of effectiveness.

(5) Contribute to the company security by :

·Educating the employees in the team (including subcontractors) on security policies and promoting their application, in particular by associating rules to the activities they are in charge of,

·Contributing to proper functioning of continuity solutions and employee protection by taking care of documentation updates, participating to the testing and training teams,

·Contributing to security risk assessment actions concerning resources,

·Exercising validation and control on the resource access related to the employees,

·Informing immediately security contacts about any unusual situation,

Ensuring in a crisis situation, at its level, business resumption defined by the Business Continuity Plan.

Responsibilities

) Ensure the project management of the creation of Cardif Asia Shared Service Centre:

·Ensuring the contractualization of IT services with the business units servicing

·Ensuring the delivery of ADM (Application Development and Maintenance) services to other business units

·Ensuring the creation and management of a Testing Center of Excellence, to provide automated testing services and expertise to other business units

·Ensuring the delivery of other IT service support like for example Architecture, IT Governance, IT Security, DevOps... to other business units

·Ensuring the delivery of APS (Application Production Support) services provided by ISPL ITG OPS to other business units are meeting their expectations. APS services delivered in Asia will not be managed directly by the SSC

·Ensuring the staffing of the team with the contribution of HR to provide the IT services

(2) Monitors and guarantees the services delivered to business units by:

·Monitoring activities and implementing preventive or corrective actions if required,

·Ensuring communication to business units and regional office by providing visibility on the quality, cost and risks related to the services delivered,

·Surveying business units' satisfaction on the service delivered,

(3) Contributes to the regional IT Strategy by:

·Ensuring the alignment of the services proposed by the SSC with regional IT Strategy and business unit's need.

·Estimating the budget and cost for its scope and monitoring the execution.

·Providing medium and long terms vision on services proposed, adapting the service offer with new services or replacing the non-relevant ones.

·Ensuring the promotion of IT services to clients in Asia and in other regions.

(4) Monitor architecture vision at regional level:

·Monitor and contribute to each entity's multiannual IS master plan in coherence with business strategy, ETO transformation plans and the corporate IT Strategy

·Contribute to entity's architecture strategy, target and roadmap and its alignment with business priorities and needs

·Identify potential business value that could be supported by IT endeavours

·Monitor the emerging technologies and conduct technology watch studies

(5) Govern and control architecture at regional level:

·Monitor and contribute to entities multiannual IS masterplan plan in coherence with business strategy, ETO transformation plans and the corporate IT Strategy

·Organize architecture and security committees (ITSVC / CASA)

·Challenge project initiatives and evaluate compliance with architecture strategy

·Insure architecture validation according to business requirements / needs, IT standards and architecture framework

·Contribute to project assessment in a collaborative way, validation, and selection

·Ensure the follow-up of architecture deviations and remediation plans (ITSVC / CASA reserves)

·Ensure the update of Architecture referentials

Technical & Behavioral Competencies

·Know about standards, methods, tools used in his/her scope (including IT security)

·Know about IT Governance, budgeting and planning

·Know Cardif Asia organization and key stakeholders

·Know about project and application portfolio management

·Know about Insurance Business

·Know Cardif Asia regional platforms and technologies

·Know micro service architecture

·Capacity to structure and design a technical architecture, to integrate software solution and to insure the consistency and sustainability of the information systems

·Know the IT development life cycle

·Know BNP Paribas Enterprise Architecture framework (EAGLE) or other EA frameworks like TOGAF

·Know Devops practices and tools

·Capacity to understand risks related to data, to information systems or to cyber security and to apply one's knowledge about security rules and data management

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Personal Impact / Ability to influence

Communication skills - oral & written

Attention to detail / rigor

Organizational skills

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to develop and leverage networks

Ability to develop and adapt a process

Ability to understand, explain and support change

Ability to anticipate business / strategic evolution

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 15 years

Managerial Skills

·Capacity to delegate

·Drive changes

·Employee development

·Positive directivity

·Demonstrate strategic vision

·Ability to commit

·Exemplary

Specific Qualifications (if required)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Personal Impact / Ability to influence

Communication skills - oral & written

Attention to detail / rigor

Organizational skills

Transversal Skills: (Please select up to 5 skills)

Ability to manage a project

Ability to develop and leverage networks

Ability to develop and adapt a process

Ability to understand, explain and support change

Ability to anticipate business / strategic evolution

Education Level:

Bachelor Degree or equivalent

Experience Level

At least 15 years

Managerial Skills

·Capacity to delegate

·Drive changes

·Employee development

·Positive directivity

·Demonstrate strategic vision

·Ability to commit

·Exemplary

Primary Location

Job Type

Job

Schedule