Jobs
>
Chennai

    Program Manager - Chennai, India - Freshworks

    Freshworks
    Freshworks Chennai, India

    Found in: Talent IN C2 - 3 days ago

    freshworks background
    Full time
    Description

    Company Description

    Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San Mateo, California , Freshworks has a global team operating from 13 global locations to serve more than 65,000 companies -- from startups to public companies – that rely on Freshworks software-as-a-service to enable a better customer experience (CRM, CX) and employee experience (ITSM).

    Freshworks' cloud-based software suite includes Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshchat (AI-powered bots), supported by Neo, our underlying platform of shared services.

    Freshworks is featured in global national press including CNBC, Forbes, Fortune, Bloomberg and has been a BuiltIn Best Place to work in San Francisco and Denver for the last 3 years. Our customer ratings have earned Freshworks products TrustRadius Top Rated Software ratings and G2 Best of Awards for Best Feature Set, Best Value for the Price and Best Relationship.

    Job Description

    Position Overview:

    As a Project Manager with 8 to 10 years of experience, you will play a pivotal role in leading and delivering successful projects from initiation to completion. Your expertise in project management methodologies, team leadership, and problem-solving skills will be instrumental in driving efficiency, meeting deadlines, and ensuring the highest quality outcomes.

    Responsibilities:

  • Project Planning: Collaborate with stakeholders to define project scope, objectives, and deliverables. Develop comprehensive project plans, including timelines, milestones, and resource allocation, to ensure successful project execution.
  • Team Player: Work with cross-functional project teams, fostering a collaborative and productive work environment. Clearly communicate project goals, roles, and responsibilities to team members.
  • Project Tracking and Monitoring: Responsible for tracking tasks and timelines and driving the project forward. Track progress and communicate updates to the project team and stakeholders.
  • Risk Management: Identify potential risks and challenges that could impact project success. Implement effective risk mitigation strategies to ensure projects stay on track.
  • Communication: Maintain clear and consistent communication with project stakeholders, providing regular status updates, progress reports, and addressing any issues or concerns promptly.
  • Quality Assurance: Ensure all project deliverables meet the highest quality standards. Conduct thorough testing and review processes to validate project outcomes.
  • Change Management: Handle project changes and scope adjustments, assessing their impact on project timelines and resources. Implement change management procedures to minimize disruptions.
  • Project Documentation: Maintain accurate and up-to-date project documentation, including project plans, schedules, and meeting records.
  • Client Support: Work closely with senior project managers to build strong client relationships, understand client needs, and address inquiries or concerns promptly.
  • Continuous Improvement: Analyze project performance and outcomes to identify areas for improvement. Utilize lessons learned to enhance future project planning and execution.

    • Qualifications

  • Proven track record of successfully managing and delivering projects in IT, SaaS companies to business stakeholders
  • 8 to 10 years of experience in project management, with a focus on leading cross-functional teams.
  • Experience managing ERP / large business applications implementation end to end
  • In-depth knowledge of project management methodologies (, Agile, Waterfall) and tools (, Microsoft Project, Jira).
  • Strong communication skills - both oral and written
  • Strong problem-solving skills and the ability to make timely decisions under pressure.
  • Familiarity with risk management practices and change management principles.
  • Demonstrated commitment to continuous learning and professional development.
  • PMP or other relevant certifications are a plus.
  • Experience in delivering projects in one of the following tracks: GTM, OTC, PTP, RTR, HTR etc is a plus

    • Additional Information

    At Freshworks, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business.

  • Mindsprint

    Program Manager

    Found in: Talent IN 2A C2 - 3 days ago

    Mindsprint Chennai, India

    We are Mindsprint · A leading-edge technology and business services firm that provides impact driven solutions to businesses, enabling them outpace speed of change. For over three decades we have been accelerating technology transformation for the Olam Group and their large base ...

  • MX

    Program Manager

    Found in: Talent IN 2A C2 - 3 days ago

    MX Chennai, India

    This role will be critical to the successful implementation of processes and technologies enabling engineering and product to deliver against strategic business objectives. In this role, you will be an integrator and enabler for better decision-making, helping business leaders ap ...

  • Cognizant Technology Solutions

    Program Manager

    Found in: beBee S2 IN - 3 days ago

    Cognizant Technology Solutions Chennai, India OTHER

    · Primary Skills: · Program Management · Level - AD · Key Responsibilities: · Establishes, executes, and oversees program governance (i.e., stakeholder management, communication ceremonies, benefits management, change management, scope management). · Establishes, executes, and ...

  • Hoopoe Infoedge Pvt Ltd

    Program Manager

    Found in: Talent IN C2 - 6 days ago

    Hoopoe Infoedge Pvt Ltd Chennai, India Full time

    We are Hiring · Role: Program Manager · Location : Saidapet · Experience: Min 10-12 Years of experience in IT Infrastructure industry, Min of 5 years working experience in any IT domain (Networking or Server or VMware or Cloud or Security) handled minimum 2 or multiple Internatio ...

  • U-SET

    Program Manager

    Found in: Talent IN 2A C2 - 3 days ago

    U-SET Mumbai/Pune/Bangalore/Chennai/Hyderabad, India permanent

    Salary : 24-40 LPA · Job Description : · Strong experience in managing Data project e.g. DWH, BI, Data Lake etc. · - Must have experience to manage atleast team of 15+ people. · - Understanding and experience in project finance, schedule, quality planning, audit etc. · - Strong ...

  • Cognizant Technology Solutions

    Program Manager

    Found in: beBee S2 IN - 3 days ago

    Cognizant Technology Solutions Chennai, India OTHER

    · Primary Skills : · Program Manager/Application Transitions Management · Level - SM/AD · Qualification: · MBAorMasters degree strongly preferred,Bachelor degree required · Responsibility: · Program GovernanceEstablishes,executes and oversees program governance ie stakeholder m ...

  • ADCI MAA 12 SEZ

    Program Manager, OPTIMA

    Found in: Whatjobs IN C2 - 17 hours ago

    ADCI MAA 12 SEZ Chennai, India Full time

    The OPTIMA team is seeking a Capacity Planning Program Manager to establish and led the Capacity Planning team in OPTIMA. · OPTIMA is a global team and enables Amazon to deliver a superior shopping experience to customers worldwide. Our mission is to empower Amazon's LLMs through ...

  • Corporate Resources

    Technical Program Managers

    Found in: Talent IN 2A C2 - 10 hours ago

    Corporate Resources Chennai, India

    Job Description · Delivery Manager: Level 5, 13 years of experience.Strong technical persons with 13 years of experience in Java/JEE based enterpriseproduct development.Strong exposure and hands on experience in Spring boot and microservices based architecture development.Experie ...

  • Freshworks

    Associate Program Manager

    Found in: Talent IN C2 - 1 day ago

    Freshworks Chennai, India Full time

    Company Description · Freshworks makes it fast and easy for businesses to delight their customers and employees. We do this by taking a fresh approach to building and delivering software that is affordable, quick to implement, and designed for the end user. Headquartered in San ...

  • Bhumi

    Senior Program Manager

    Found in: Talent IN C2 - 3 days ago

    Bhumi Chennai, India

    About the Role · The Bhumi Fellowship is designed to bring in smart young people to transform the Indian schooling system. Through this two-year journey, we aim to positively impact the lives of one million children in the next decade. · This professional programme will develop t ...

  • Bhumi

    Senior Program Manager

    Found in: Talent IN C2 - 21 hours ago

    Bhumi Chennai, India

    About theRole · TheBhumi Fellowship is designed to bring in smart young people totransform the Indian schooling system. Through this twoyear journeywe aim to positively impact the lives of one million children inthe nextdecade. · Thisprofessional programme will develop the youth ...

  • Freshworks

    Associate Program Manager

    Found in: Talent IN C2 - 2 days ago

    Freshworks Chennai, India Full time

    Job Description · We are seeking a dedicated learning partner to join our global support team. The ideal candidate will be responsible for enhancing the skills of our product specialists and technical account managers, with a focus on improving soft skills and reducing escalation ...

  • iimjobs

    Program Manager/Delivery Lead

    Found in: beBee S2 IN - 3 days ago

    iimjobs Chennai, India Full time

    Responsibilities : · - The role is responsible for overall management and implementation of complex and/or larger multifaceted projects, including projects where organisation collaborates with another organization to deliver services and/or projects that span across departmental ...

  • DBS Bank

    Relationship Manager Credit Program-Medium

    Found in: Talent IN 2A C2 - 10 hours ago

    DBS Bank Chennai, India

    Job Purpose: · To acquire and build a well diversified portfolio within the IBG 4 segment. The portfolio should provide revenue from diversified sources such as assets, trade, cash, treasury, fees etc. and the portfolio should lead to healthy income with an acceptable risk to the ...

  • THE BANK OF NEW YORK MELLON CORPORATION

    Senior Associate, Business Analyst and Program Management

    Found in: Talent IN C2 - 5 days ago

    THE BANK OF NEW YORK MELLON CORPORATION Chennai, India

    Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...

  • Professionals IN

    HR Specialist

    3 weeks ago

    Professionals IN Verified Company Chennai, India Full time ₹30,000 - ₹80,000 per year

    · Responsibilities: · - Assist with recruitment and selection processes, including job postings, candidate screening, and interviews. · - Coordinate employee onboarding, orientation, and training activities. · - Administer HR programs and policies related to employee relations, ...

  • Amazon

    Senior Program Manager, Payments, APAC Payment Business Operations

    Found in: beBee S2 IN - 1 day ago

    Amazon Chennai, India

    · Job summary · Senior Program Manager - APAC Payments · Are you interested in being part of a fast-paced technology company offering the next generation of online payment systems and services? , a Fortune 500 company based in Seattle, Washington, is the global leader in e-comme ...

  • Wolters Kluwer ELM Solutions Private Limited

    Project & Program managers with experience in IT Infrastructure (storage, server) projects

    Found in: Talent IN 2A C2 - 10 hours ago

    Wolters Kluwer ELM Solutions Private Limited Chennai, India

    · Summary · Responsible for managing all aspects of diverse, medium to moderately complex IT projects, including project planning, execution, timing, functionality, quality and cost. Utilizes expertise and leadership skills to direct staff and to resolve issues to ensure project ...

  • CBTS

    Service Delivery Coordinator

    Found in: Talent IN 2A C2 - 11 hours ago

    CBTS Chennai, India

    Job Purpose · This position reports to Program Management. The position of Contracts/Vendor Management requires an innovative, enthusiastic, and organized individual who is technically competent regarding IT services. This individual will act as a liaison between the CBTS program ...

  • BNY Mellon

    Vice President, Project Manager/Business Analyst

    Found in: Appcast US A2 ECP - 4 days ago

    BNY Mellon Chennai, India Full time

    BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank ...