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Gurgaon

    SpectraMedix - Production Support Engineer - Java - Gurugram, India - SpectraMedix India

    SpectraMedix India
    SpectraMedix India Gurugram, India

    6 days ago

    Default job background
    Description

    RESPONSIBILITIES :


    Responsible for client Deliverables that include :

    • Support Model tickets handling: The individual will be in responsible of client tickets and offer L1/L2 level analysis for everything from application issues to access requests.
    • Track tickets to ensure you don't miss any SLA violations.
    • Client Monthly Full Refresh: The individual will be in responsible of managing the daily client refresh tasks, which include refreshing the Medicaid, Claims, and Medicare data sets within defined Plan dates.
    • Client Quality Refresh (5days TAT): The individual will be in responsible of Quality Refresh, which has a fiveday turnaround time.
    • Keep a tab on bugs raised by QA team for any refresh and work closely with DEV team (if needed) till closure.
    QUALIFICATIONS :

    Years' experience into Production / Application support in Java environment

    • SQL Skills and good Communication Skills are mandatory.
    • Experience with production environment and running the windows batch files for desired operation.
    • Apache tomcat understanding that involves configuration and creating build.
    • Basic knowledge with Elasticsearch using sense plugin
    • Apache tomcat knowledge for preparing build and configuration
    • Good to have basic JAVA knowledge in production (JAR / WAR / EAR files).
    • Good to have L1/L2 analysis knowledge.
    • Experience in Reports preparation using SQL queries.
    • Good to have Healthcare / FHIR data model experience.
    )
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