- Assist Forensic Project Manager with day-to-day management of individual projects including providing direction to other forensic team members and other interested parties.
- Correspond with clients in a clear, concise manner and provide consultative solutions to meet any custom project requirements.
- Proactively respond to client emails from multiple clients and act on them within required timelines.
- Attend project kick-off/scoping calls led by the Forensics SME and document project timelines and workflows.
- While under the supervision of a Forensic Project Manager, manage aspects of forensics projects on an independent and self-directed basis.
- Ensure client requirements are met with the highest quality and accuracy for all phases of forensics projects.
- Convert client requirements into operational work requests, monitor progress, and proactively provide updates to clients and project team stakeholders.
- Perform hand-off to a Client Services Project Manager if and/or when the project requires data processing, hosting, or document review services.
- Receive and properly handle handoffs from a Client Services Project Manager if and/or when the project requires forensic and/or collection services.
- Interact with vendors for some services from scoping of project through billing.
- Manage client requests for data intake, data collections and forensic analysis.
- Deliver data/reports to clients and coordinate SFTP and/or other remote data transmissions.
- Ensure that proper quality control measures are in place on project deliverables and that appropriate checks are conducted to ensure quality, accuracy, and completeness.
- Assist in troubleshooting and resolving any client issues.
- Work closely with Forensic Resource Coordinator and Forensic Consultants to ensure accurate and timely completion of all requests.
- Assist with the creation of project estimates and with the process of making sure that estimates are adhered to or change requests are made.
- Participate in invoice review process to ensure all charges are reviewed, are accurate, and get approved within set deadlines.
- Understand project budgets and obtain required approvals before incurring additional costs outside of project estimates.
- Participate in process improvement initiatives and collaborate with teammates to standardize and improve the customer experience.
- Must hold a bachelor's degree or an equivalent combination of education and relevant work experience.
- Must have three to five years of consulting, project management experience, litigation support or paralegal work experience in top-tier law firm, consulting firm or at a computer forensics/electronic discovery vendor.
- Must possess very good oral and written communication skills.
- Must possess the ability to interact effectively with different levels of client contacts (technical staff, paralegals, and partners).
- Must possess the ability to provide team direction and motivation for daily project activities.
- Must possess the ability to develop and execute a project plan.
- Must possess the ability to comprehend and explain technical concepts both internally and externally.
- Must be proficient with Microsoft Office and should possess good experience with Excel.
- Prior Computer Forensics project management experience is desired.
- Knowledge of forensic collection, analysis and processing is highly preferred.
- Client and staff training experience is desired.
- This position also requires significant on-call and after-hours availability.
- Experience with common Computer Forensics technology, such as Encase, FTK, etc. is desired.
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Associate Forensic Project Manager - Hyderabad, India - Epiq
Description
Job Summary:
The Associate Forensic Project Manager will serve to assist the Forensic Project Manager through effective project management as well as proactive attention to planning and execution of tasks. The role will support all project management activities required to support the Forensics and Collections Group. The Associate Forensic Project Manager will assist in documenting all project requirements and will be responsible for ensuring client requirements are defined and met.
Job Responsibilities
Job Requirements:
It is Epiq's policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual's race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq's policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.