- Client Management:
- Build and maintain relationships with clients through regular communication.
- Address client inquiries, requests, and escalations promptly.
- Identify opportunities to enhance client satisfaction and resolve any concerns.
- Monitor client feedback and satisfaction levels, improving the client experience.
- Business Development:
- Collaborate with partners to identify new business opportunities.
- Develop strategic plans to expand the client base and increase revenue.
- Conduct market research to identify industry trends and potential areas for growth.
- Assist in preparing proposals, presentations, and pitches to potential clients.
- Strategic Planning:
- Develop and execute client engagement strategies aligned with firm objectives.
- Analyze client data to identify cross-selling and upselling opportunities.
- Stay informed about industry developments that may impact client relationships.
- Participate in strategic planning meetings to enhance client engagement.
- Master's degree from a Tier 1 or Tier 2 B School.
- Knowledge and Experience:
- Previous experience in client management and business development.
- Strong interpersonal and communication skills.
- Proven track record in developing successful client engagement strategies.
- Excellent organizational and analytical skills.
- Knowledge of legal terminology (advantageous).
- Ability to work independently and collaboratively in a team.
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Business Development Manager - Noida, India - ANAND AND ANAND
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Description
Job Description:
As a Client Relationship Manager at Anand and Anand, your main responsibility is to build and maintain strong relationships with clients, ensuring their satisfaction and loyalty. You will be the go-to person for client inquiries, concerns, and needs, working closely with legal teams to provide exceptional service. Your role involves client management, business development, and strategic planning to drive client retention and growth.
Key Responsibilities:
Qualifications: