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    Senior Program Manager - Hyderabad, India - Microsoft

    Microsoft
    Microsoft Hyderabad, India

    1 week ago

    Microsoft background
    Full time
    Description

    Overview

    Does pioneering new and innovative ways to reimagine and transform end-user productivity across the breadth and depth of Microsoft's global workforce sound exciting to you? Are you passionate about the future of work, driving innovation and showcasing an employee experience blueprint that inspires customers and partners to navigate their digital transformation? If so, Microsoft Digital (MSD) team is an excellent place for you to grow your career.

    Microsoft Digital (MSD)'s mission is to power, protect, and transform the employee experience at Microsoft around the world. Come build community, explore your passions, do your best work and be a part of the team within Microsoft's Data Platform & Growth (DPG) organization and Experiences & Devices (E+D) division. Microsoft Digital (MSD) is the team that innovates, creates, and delivers the vision for Microsoft's employee experience, human resources, corporate and legal affairs, global real estate products, and runs Microsoft's internal network and infrastructure, plus builds campus modernization and hybrid solutions. As the Technical Project Manager, you will leverage the latest technologies and focus on empowering Microsoft employees with the tools and services that define both the physical and digital future of work.

    Within Microsoft Digital, The Infrastructure & Engineering Services team is chartered to deliver innovative experiences across our hosted ecosystem. Experiences such as abstracted hybrid provisioning, intelligent manageability, telemetry, advanced security, and OS management, and implementing modern technologies for network, and hosting infrastructure. Being part of IES, the ideal candidate will own delivering cutting-edge infrastructure services for this large portfolio which includes understanding and delivering against customer-led scenarios ranging from providing modern devices connectivity for global sites, adopting cloud capabilities, Infrastructure compliance, stability, and reliability initiatives and more.

    We are looking for an enthusiastic Technical Program Manager to help us evolve our product mindset, drive a growth-mindset culture, and deliver industry-leading results.

    Microsoft's mission is to empower every person and every organization on the planet to achieve more, and we're dedicated to this mission across every aspect of our company. Our culture is centered on embracing a growth mindset and encouraging teams and leaders to bring their best each day. Join us and help shape the future of the world.

    Qualifications

    Required Qualifications:

  • 10+ years of experience in IT Infrastructure management operating in a complex, multi-system environment as a Technical Program manager.
  • 5+ years of experience in leading the end-to-end delivery of IT infrastructure services, Telecom Carrier management, RFI, RFP and Statements of work (SOWs) and defining supplier KPIs.
  • Demonstrated track record of leading end-to-end delivery of IT infrastructure services and Programs (planning, budget, procurement, installation, configuration, deployment, contract management etc.)
  • Excellent organizational and program management skills.
  • Expertise in IT infrastructure and Networking technologies.
  • Exposure to Cloud technologies would be an added advantage.
  • Excellent oral and written communication skills required for preparing clear, concise, and grammatically correct materials and communicating information effectively to others.
  • Ability to use various project management methodologies, including agile.
  • Solid customer focused, relationship focused pattern of work.
  • Ability to create structure from abstract ideas, take initial concepts to full maturity.
  • Technically savvy with the ability to solve both technical and non-technical problems.
  • BS or MS in computer science, or a related discipline.

    • #MDEE
    #MDEEJOBS
    #DPGJOBS

    Responsibilities


    • Being vision led by providing industry leading infrastructure solutions to the enterprise.

    • Plan and execute end-to-end delivery of IT infrastructure Programs across the portfolio.

    • Build Program timelines, estimate of level of effort, manage milestones, and course correct Programs to maintain overall schedule/cost/quality by mitigating the program risks.

    • Orchestrate planning, communications, testing, and stakeholder management across multiple teams.

    • Leverage Service or Product expertise to deliver RFI\RFP and Statements of work (SOW). Includes defining technical requirements, leading technical presentations, and reviews, and making solution\design tradeoffs with Telecom carriers.

    • Define and negotiate Service Contracts with suppliers. Includes leveraging service expertise to define technical specifications, Service Level Agreements, Product Features and Capabilities.

    • Increase reliability of the service through engineering practices, data driven approach, hardware/software refresh programs and optimization efforts.

    • Identify opportunities for improvement in existing processes and drive ideas to completion.

    • Planning service innovations by exhibiting and employing a product engineering mindset across the team.

    • Partner with key stakeholders to drive the procurement, installation, configuration, testing, and deployment of IT infrastructure.

    • Modernizing the infrastructure capabilities with market research, adopting cutting edge technologies, and partnering with product managers.

    • Modernizing the infrastructure capabilities with market research and adopting cutting edge technologies.

    • Developing and sustaining strong working relationships with business, application program managers, ISPs, OEM vendors, Engineering peers.

    Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect
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