- Proven experience in technical writing, preferably in a software or technology-related environment.
- Strong communication skills, both verbal and written.
- Ability to interact professionally with diverse groups, including product managers and subject matter experts.
- Familiarity with documentation tools and platforms.
- Leadership experience, including team management and mentorship.
- CPaaS or CXM background
- Proficient in Agile methodologies
- JIRA and ASANA experience a plus
-
Technical Writing Manager
6 days ago
Sprinklr bangalore, India Full timeDescription · Role Overview · As a Technical Writing Manager , you'll play a critical role in ensuring the technical accuracy of all Sprinklr documentation for customers and partners. You'llbuild a team of talented technical writers responsible for designing implementation ...
-
Axtria India Pvt. Ltd. Noida/Gurgaon/Gurugram/Bangalore, IndiaJob Description - Technical Writer (Manager / Senior Manager) · Job location : Noida/Gurgaon/Bangalore · The Role : · You will work closely with our product management and engineering teams to ensure our learning experiences complement product offerings to help grow the company. ...
-
Medical Writing Trainee
2 weeks ago
IQVIA Bengaluru, IndiaJob Overview · An entry level role within a structured program, supporting Medical Writing deliverables and focusing on specific tasks under senior supervision, while gaining experience, knowledge, and skills in Medical Writing. · Keeps abreast of current medical and/or technical ...
-
Content Writer
3 weeks ago
Tika Data Services Pvt Ltd Bengaluru, IndiaThe Technical Writer will create and revise technical documents such as manuals, reports, brochures, blogs, or articles. · - **Duties/Responsibilities**:_ · - Writes and edits technical documents including reference manuals and product manuals. · - Writes and edits procedural doc ...
-
Content Writer
2 weeks ago
Gettjobs Recruitment Firm Bengaluru, IndiaGreetings from Gettjobs Recruitment Firm · Openings for Content Writers · Qualification: Graduate · Experience : 3+ years · Required: · - Should have experience in Technical writing and Content Writing · - Should have excellent communication · - Should have experience in Blog wri ...
-
Programming Writer, Amazon Smart Vehicles
3 weeks ago
ADCI - Karnataka Bengaluru, Karnataka, IndiaBachelor's Degree in English, Technical Writing, Computer Science, Learning Technology, or related field · - 5+ years of experience writing documentation for a developer audience · - 3+ years of experience reading a programming language such as Java, JavaScript, or Python · Do yo ...
-
Content Writer
2 weeks ago
Fortunesoft IT Innovations Pvt Ltd Bengaluru, Karnataka, India**JD - Content Writer** · **key skills**: · - Web content writing · - Technical Writing · - Creative and researching. · - Time management · - Article writing · - Blog writing. · - Guest Blog writing. · - Slogan writing. · - Copywriting. · - Instructional writing. · - Taglines wri ...
-
Content Writer
2 weeks ago
Fortunesoft IT Innovations Pvt Ltd Bengaluru, India**Working From Office - Location - Bangalore.** · **Hiring 0.6 months - 1 + yrs experienced content writer** · **JD - Content Writer/Marketer** · **key skills**: · - Web content writing · - Technical Writing · - Creative and researching. · - Time management · - Article writing · ...
-
Service Delivery Expert
2 weeks ago
Codnext IT Bengaluru, India**Job Title**: Technical Writer · **Base Location**: Bangalore · **Key Skills**: · - Infrastructure · - Technical writing · - ITIL (Good to have Skills: O365) · **Qualifications**: · - Bachelor's degree in Engineering or a related field or equivalent work experience. · - At least ...
-
UX Writer
3 weeks ago
CODERS BRAIN TECHNOLOGY PRIVATE LIMITED Bengaluru, India**UX Writer (Product Content Writer)** · A UX writer collaborates with product design teams to create short and long texts for digital products to contribute to easy-to-understand and intuitive user experiences. This includes UI copy and microcopy, content to instruct customers a ...
-
Intern, Reporting and Analytics
1 week ago
Ocwen Financial Bengaluru, India***: · Intern provides technical solutions to business problems through reporting for various Business units after analyzing and documenting requirements. Business Analyst provides guidance to the team to implement data strategy in an effective way by determining the requirements ...
-
Regulatory Writing for Us Based Mnc
3 weeks ago
Elixir Consulting Bengaluru, IndiaLocation · - Bangalore- Industry · - Other- Contract Type · - Permanent- Published · - 5 months ago · - Contact · - Reference · Academic title · - Bachelor of ScienceJob description · - Effectively collect and evaluate data, information, and input from multiple sources, functions ...
-
Cloud Kubernetes 6 to 9 Years Mumbai, Pune
3 weeks ago
Capgemini Bengaluru, IndiaAWS with Kubernetes Mandatory Technical Skills · - Experience writing effective and scalable code using Python · - Experience hardening AWS AMIs and patch management based on organizational standards · - Experience configuring AWS IAM policies groups and role definitions · - Expe ...
-
SEO Writer
2 weeks ago
DigitalOcean Bengaluru, Karnataka, India**Do you ever wonder what happens inside the cloud?**: · The Content Marketing Team is looking for an SEO Writer to write and edit SEO-focused content for startups and small-to-medium businesses building technical businesses. This role will write and edit a range of web content t ...
-
Content Writer
2 weeks ago
Accurate Global Alliances Bengaluru, India**Role objectives** · - Supporting Gallagher's efforts to build a sustainable pipeline of high quality content and w ritten materials that · enable front-line sales and relationship teams to engage customers and create value for their business · - Translating topic themes and sup ...
-
User Assistance Associate
1 week ago
SAP Bengaluru, India**We help the world run better** · **What you'll do**: · In SAP, Technical Writers are called User Assistance Developers, because that's what you do - you assist the users of our software. · In a nutshell, your job as a Technical Writer (User Assistance Developer) will be to unde ...
-
Microsoft Dynamic CRM
3 weeks ago
Tarento Group Bengaluru, Karnataka, IndiaJob Description: · - Demonstrates strong coding skill using Dynamics CRM and its related technologies/tools. · Gathering Developing 'as is' functional design specifications · Developing 'to be' functional design specifications · Gap analysis · Developing technical design specific ...
-
Techincal Writer
3 weeks ago
Expleo Bengaluru, India**Overview**: · For continuity and productivity, we would require a technical writer with Engg background and knowledge of the electronic and electro-mechanic products). · **Responsibilities**: · Obtain a deep understanding of products and services to translate complex product in ...
-
Content Marketer/ Content Writer
1 week ago
Fortunesoft IT Innovations Pvt Ltd Bengaluru, India**Requirements**: · - Good research and analytical skills · - Basic knowledge of Digital Marketing · - Ability to predict audience preference content · - Having an editorial mindset. · - Excellent copy editing and proofreading skills · - Strong verbal and written communication sk ...
-
SAP Abap
3 weeks ago
Tata Consultancy Services Bengaluru, Karnataka, India**Job Title** · SAP ABAP · **Relevant Experience **(in Yrs): 6 to 12 Yrs · SAP ABAP/ HANA · **Location** · Bangalore, Hyderabad, Delhi, Kolkata, Pune · **Technical/Functional Skills**: · - SAP ABAP professional should have ABAP Development experience. · - & nbsp; Knowledge in ABA ...
Manager - Technical Writing - Bengaluru, India - Sprinklr
Description
Sprinklr is a leading enterprise software company for all customer-facing functions.With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel.
Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world's most valuable enterprises - global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.
Learn more about our culture and how we make our employees happier through The Sprinklr Way.Job Description:
Role Overview:
As a- Technical Writing Manager, you'll play a critical role in ensuring the technical accuracy of all Sprinklr documentation for customers and partners.
Your expertise will contribute to the success of our platform and help our clients understand the impact Sprinklr can bring to their business.
Technical Accuracy:Ensure that all Sprinklr documentation is technically accurate, relevant, consistent, and aligned with industry best practices through constant reviews.
2.Team Leadership:
Build and grow a team of skilled technical writers. Provide mentorship, guidance, and support to help them not just succeed but excel in their roles.
3.
Content Strategy:
Develop and execute a content strategy for various documentation types and audience needs, including implementation guides, architecture guides, AI guides, and developer documentation.
4.Collaboration: Work closely with product managers, subject matter experts, and cross-functional teams to gather information and create high-quality and well-rounded technical content.
5.
Quality Assurance: Hold our documentation to the highest standards. Ensure that your team reviews and edit documentations to maintain clarity, accuracy, and readability always.
6.
Continuous Improvement: Stay up-to-date with industry trends, tools, and technologies related to technical writing. Implement best practices to enhance the quality of our documentation. Attend conferences and lectures to ensure Sprinklr sets the standard for technical documentation. Bachelor's degree in a relevant field (such as Technical Communication, Computer Science, Engineering).
We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter.
For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.We focus on our mission:
We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.
We believe in our product:
Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world.
At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.
We invest in our people:
At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others.
Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.
See also Sprinklr's EEO Policy and EEO is the Law.)