Jobs
>
Bengaluru

    Technical Writing Manager - bangalore, India - Sprinklr

    Sprinklr
    Sprinklr bangalore, India

    6 days ago

    Default job background
    Full time
    Description

    Description

    Role Overview

    As a Technical Writing Manager , you'll play a critical role in ensuring the technical accuracy of all Sprinklr documentation for customers and partners. You'llbuild a team of talented technical writers responsible for designing implementation guides, architecture guides, and developer documentation. You will also design Sprinklr's technical documentation style guide and ensure that it meets relevant standards for documentation. You will build policies around AI use. Your expertise will contribute to the success of our platform and help our clients understand the impact Sprinklr can bring to their business.

    Responsibilities

    1. Technical Accuracy : Ensure that all Sprinklr documentation is technically accurate, relevant, consistent, and aligned with industry best practices through constant reviews.

    2. Team Leadership : Build and grow a team of skilled technical writers. Provide mentorship, guidance, and support to help them not just succeed but excel in their roles.

    3. Content Strategy : Develop and execute a content strategy for various documentation types and audience needs, including implementation guides, architecture guides, AI guides, and developer documentation.

    4. Collaboration : Work closely with product managers, subject matter experts, and cross-functional teams to gather information and create high-quality and well-rounded technical content.

    5. Quality Assurance : Hold our documentation to the highest standards. Ensure that your team reviews and edit documentations to maintain clarity, accuracy, and readability always.

    6. Continuous Improvement : Stay up-to-date with industry trends, tools, and technologies related to technical writing. Implement best practices to enhance the quality of our documentation. Attend conferences and lectures to ensure Sprinklr sets the standard for technical documentation.

    Qualifications

  • Bachelor's degree in a relevant field (such as Technical Communication, Computer Science, Engineering).
  • Proven experience in technical writing, preferably in a software or technology-related environment.
  • Strong communication skills, both verbal and written.
  • Ability to interact professionally with diverse groups, including product managers and subject matter experts.
  • Familiarity with documentation tools and platforms.
  • Leadership experience, including team management and mentorship.

    • Preferred Skills

  • CPaaS or CXM background
  • Proficient in Agile methodologies
  • JIRA and ASANA experience a plus

    • Why You'll Love Sprinklr:
    We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.
    For more information on Sprinklr Benefits around the world, head to to browse our country-specific benefits guides.
    We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world's most loved enterprise software company, ever.

    We believe in our product: Sprinklr was built from the ground up to enable a brand's digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

    We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks, virtual fitness, and access to Headspace. We have continuous learning opportunities available with LinkedIn Learning and more.

    EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we're more innovative, creative, and successful.

    Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr's EEO Policy and EEO is the Law.

  • SiliconAuto India

    Documentation Writing and Management

    1 week ago

    SiliconAuto India Bengaluru, India

    Job Summary: · This role is responsible for documentation writing and editing in collaboration with the engineering teams in semiconductor space. It ensures that the contents to-be-published align with the company's policies. It also focuses on updates on technical documentation ...

  • SiliconAuto India

    Documentation Writing And Management

    1 week ago

    SiliconAuto India Bangalore City, India

    Job Summary:This role is responsible for documentation writing and editing in collaboration with the engineering teams in semiconductor space. It ensures that the contents to-be-published align with the company's policies. It also focuses on updates on technical documentation and ...

  • ClinChoice

    Manager - CSR Writing

    6 days ago

    ClinChoice bangalore, India

    Manager - CSR Writing · Full-Time · Bengaluru, Karnataka, India · Hyderabad, Telangana, India · Description · Primary Responsibilities: · The Medical Writer will research, create, edit, and coordinate the production of clinical and regulatory submission documents, includi ...

  • SiliconAuto India

    Documentation Writing and Management

    1 week ago

    SiliconAuto India Bengaluru, India

    Job Summary:This role is responsible for documentation writing and editing in collaboration with the engineering teams in semiconductor space. It ensures that the contents to-be-published align with the company's policies. It also focuses on updates on technical documentation and ...

  • SiliconAuto India

    Documentation Writing and Management

    1 week ago

    SiliconAuto India Bengaluru, India

    Job Summary: · This role is responsible for documentation writing and editing in collaboration with the engineering teams in semiconductor space. It ensures that the contents to-be-published align with the company's policies. It also focuses on updates on technical documentation ...

  • Sprinklr

    Manager - Technical Writing

    2 weeks ago

    Sprinklr Bengaluru, India

    Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Head ...

  • Athenahealth

    Workday Report Writing Manager

    6 days ago

    Athenahealth bangalore, India Full time

    Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all. · athenahealth is a progressive, innovation-driven software product company. We partner with healthcare organizations across the care continuum to drive ...

  • Axtria India Pvt. Ltd.

    Axtria - Manager/Senior Manager - Technical Writing

    6 days ago

    Axtria India Pvt. Ltd. Noida/Gurgaon/Gurugram/Bangalore, India

    Job Description - Technical Writer (Manager / Senior Manager) · Job location : Noida/Gurgaon/Bangalore · The Role : · You will work closely with our product management and engineering teams to ensure our learning experiences complement product offerings to help grow the company. ...

  • SiliconAuto India

    Immediate Start Documentation Writing and Management

    1 week ago

    SiliconAuto India Bengaluru, India

    Job Summary: · This role is responsible for documentation writing and editing in collaboration with the engineering teams in semiconductor space. It ensures that the contents to-be-published align with the company's policies. It also focuses on updates on technical documentation ...

  • EducoHire

    Research, Teaching, and Scholar with Creative Content Writing needed in a Management Institute in Bangalore

    2 weeks ago

    EducoHire Bengaluru, India

    Job Description · Research, Teaching, and Scholar with Creative Content Writing needed in a Management Institute in Electronic City Phase1, Bangalore. · Qualification- post graduated and Should be pursuing PhD/ PhD completed · 1 to 2 years of experience in working in Corporate R ...

  • EducoHire

    Research, Teaching, and Scholar with Creative Content Writing needed in a Management Institute in Bangalore

    2 weeks ago

    EducoHire Bengaluru, India

    Research, Teaching, and Scholar with Creative Content Writing needed in a Management Institute in Electronic City Phase1, Bangalore. · Qualification- post graduated and Should be pursuing PhD/ PhD completed · 1 to 2 years of experience in working in Corporate Relations for a rep ...

  • IQVIA

    Medical Writing Trainee

    2 weeks ago

    IQVIA Bengaluru, India

    Job Overview · An entry level role within a structured program, supporting Medical Writing deliverables and focusing on specific tasks under senior supervision, while gaining experience, knowledge, and skills in Medical Writing. · Keeps abreast of current medical and/or technical ...

  • Tradejini Financial Services

    Content Writer

    3 weeks ago

    Tradejini Financial Services Bengaluru, India

    Role- Write creative articles and answer on Q&A forums. · - Create catchy marketing sentences. · - Work along with marketing and design team. · - Manage communities responses.- Requirement- Fresher with hunger to write good content OR Proven 1 to 8 years of experience in content ...

  • Tradejini Financial Services

    Content Writer

    2 weeks ago

    Tradejini Financial Services Bengaluru, India

    Bangalore · Role · - Write creative articles and answer on Q&A forums. · - Create catchy marketing sentences. · - Work along with marketing and design team. · - Manage communities responses. · Requirement · - Fresher with hunger to write good content OR Proven 1 to 8 years of exp ...

  • Veranex, Inc.

    Principal Medical Writer

    2 weeks ago

    Veranex, Inc. Bengaluru, Karnataka, India

    Veranex is the only truly comprehensive, global, tech-enabled service provider dedicated to the medical technology industry. Offering expert guidance from concept-through-commercialization, including product design and engineering, preclinical and clinical development, data manag ...

  • Attica Gold Pvt Ltd

    Content Writer

    2 weeks ago

    Attica Gold Pvt Ltd Bengaluru, India

    Attica Gold company hireing for content writer · - The person will be responsible for writing articles and blogs for the ongoing management and growth of our business goals & for websites. · - Need to write high quality content for wide range of topics for different blogs and web ...

  • MMS

    Medical Writer

    2 weeks ago

    MMS Bengaluru, India

    Practices good internal and external customer service · - Responsible for scientific medical writing and producing high quality documents · - Understands ICH guidelines, as applicable to medical writing for clinical studies · - Creates medical writing training exercises; mentors ...

  • Fortunesoft IT Innovations Pvt Ltd

    Content Writer

    2 weeks ago

    Fortunesoft IT Innovations Pvt Ltd Bengaluru, Karnataka, India

    **JD - Content Writer** · **key skills**: · - Web content writing · - Technical Writing · - Creative and researching. · - Time management · - Article writing · - Blog writing. · - Guest Blog writing. · - Slogan writing. · - Copywriting. · - Instructional writing. · - Taglines wri ...

  • MMS

    Csr Narrative Writer

    3 weeks ago

    MMS Bengaluru, India

    **Roles and Responsibilities** · - Responsible for writing safety documents intended for submission to regulatory agencies. · - Responsible for writing patient CSR narratives and producing high quality documents · - Practices excellent internal and external customer service · - G ...

  • Alliance University

    Content Writer

    2 weeks ago

    Alliance University Bengaluru, India

    **Roles & Responsibilities**: · - Identify customers needs and gaps in our content and recommend new topics. · - Ensure accuracy, consistency and authenticity of the content. · - Writing blogs and news-based content for a website. · - The person should have flair for writing and ...