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    Project Manager- Customized Solution E-Learning - Hyderabad, India - Medvarsity

    Medvarsity
    Medvarsity Hyderabad, India

    5 days ago

    Default job background
    Education / Training
    Description

    Role Overview: As a Delivery Manager in the customized solution e-learning domain, you will be responsible for overseeing the successful delivery of tailored e-learning solutions to clients. You will play a pivotal role in managing end-to-end project execution, ensuring adherence to timelines, quality standards, and client requirements. Your primary focus will be on coordinating with cross-functional teams, client engagement, and ensuring customer satisfaction through effective project delivery.

    Key Responsibilities:

    Project Management:

    • Lead and manage the delivery of customized e-learning solutions from inception to completion.
    • Develop project plans, timelines, and milestones in collaboration with internal teams and clients.
    • Monitor project progress, identify potential risks, and implement mitigation strategies to ensure timely delivery.

    Client Engagement:

    • Serve as the primary point of contact for clients, fostering strong relationships and understanding their e-learning needs.
    • Conduct regular meetings with clients to gather requirements, provide project updates, and address concerns.
    • Ensure alignment between client expectations and project deliverables, striving for high levels of customer satisfaction.

    Solution Customization:

    • Collaborate with instructional designers, content developers, and technical teams to customize e-learning solutions according to client specifications.
    • Ensure that the customized solutions meet quality standards, instructional design principles, and technical requirements.

    Team Coordination:

    • Coordinate with cross-functional teams including project managers, developers, designers, and QA testers to ensure seamless project execution.
    • Provide leadership, guidance, and support to team members, fostering a collaborative and productive work environment.

    Quality Assurance:

    • Conduct thorough quality assurance checks on deliverables to ensure accuracy, functionality, and alignment with client expectations.
    • Implement best practices and quality standards to enhance the overall quality of customized e-learning solutions.

    Client Communication:

    • Communicate proactively with clients regarding project progress, milestone achievements, and any deviations from the project plan.
    • Address client feedback and incorporate changes to ensure the final deliverables meet or exceed expectations.

    Qualifications and Skills:

    • Bachelor's degree in a relevant field such as Computer Science, Education, or Business Administration. Master's degree preferred.
    • Proven experience of min 15 yrs in project management, preferably in the e-learning or education technology sector.
    • Strong understanding of e-learning platforms, instructional design principles, and learning management systems (LMS).
    • Excellent communication skills with the ability to effectively engage with clients, stakeholders, and internal teams.
    • Demonstrated leadership capabilities, with the ability to motivate and inspire cross-functional teams towards project success.
    • Proficiency in project management tools and software for planning, tracking, and reporting project progress.

    Note: This job description outlines the primary duties and responsibilities of the Delivery Manager role in customized solution e-learning. Additional tasks may be assigned based on organizational requirements and project needs.

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