Administrator - Trade & Forex [T500-11203] - Bengaluru, India - Talent500

Description

About the Role

Position Title: Administrator – Trade & Forex

Corporate Title: Administrator / GJB8

Reporting to: Vice President / GJB 5

Location: Bangalore / Mumbai

Job Profile

Purpose of Role:

Responsible for smooth processing of Trade and Remittance transactions as assigned by the TL / DH. Demonstrate a high level of accuracy and understanding levels of the transactions. Assist TL/DH in overall activities of the team. Responsible for preparing and sharing various MIS required for the department.

Coordinate with CSD and Branch for smooth conduct of transactions

Main Responsibilities:

Strategic:

• Demonstrate and achieve high level of accuracy and proficiency in handling customer transactions and co-ordinate with Branches to ensure timely processing of Trade and Remittance transactions.
• Maintain and publish the pending status of transactions to branches and CSD
• Gain knowledge on the regulatory , global and internal guidelines .
• Support TL/DH to ensure implementation of Policies and IUP in all India Branches and ODI.
• Prepare and circulate regulatory returns like R-Return and other internal and HO related reports.
• Execute any additional activities assigned by DH as per requirements.
• Support launching of New Product arrangement by conducting UAT.

Financial:

• Share initiatives towards cost reduction, automation and digitization and support seniors in execution of the same.

Customer:

• Deliver a high quality of service to enhance the function's reputation and meet customer's expectations. Work in partnership with Branches towards execution of Trade and remittance transactions in timely manner. Work with CSD and branches towards timely resolution of transaction discrepancies and customer queries. Update status of pending documents and send suitable correspondence and do follow up with Branches

People:

• Support team and DH for creating appropriate backup system. Take initiatives to guide and train new joiners and junior staff.

Other / Control:

• Support the Department Head in ensuring a high level of customer service is adopted by all members of the team and escalate any unresolved items immediately.
• Ensure that all transactions under own area of responsibility are processed, confirmed and settled in a timely and accurate basis, in accordance to set procedures.
• Proactively involve in alert resolution
• Maintain good working knowledge of industry trends, products, relevant laws and regulations.
• Adhere to Company's policies as well as guidelines.
• Ensure guidelines related to sanctions screening, ATFF checks etc are strictly adhered to and QA results at desired levels
• Provide support to the team by assisting in day to day working of the Department.
• Assist customers in resolving queries pertaining to their account.
• Timely submission of Statutory and MIS reports.
• Escalate any unresolved complex enquiries to more experienced members of the team.

Skills & Knowledge:

(e.g. Capability, Traits required for the role)

• Strong PC skills (MS Office).
• Sound knowledge of Trade Finance products.
• Good interpersonal skills to deal courteously and effectively with others.
• Good understanding of basic Company's products.
• Understanding of local relevant regulations.

Education & Professional Qualifications:

• Graduate and / or Post Graduate. CDCS Certification would be preferred.

Length & Type of Experience:

• Minimum of 4+ years of relevant experience

Equal Opportunity Employer:

The Company is committed to providing equal employment opportunities to all applicants and employees and does not discriminate on the basis of race, colour, national origin, physical appearance, religion, gender expression, gender identity, sex, age, ancestry, marital status, disability, medical condition, sexual orientation, genetic information, or any other protected status of an individual or that individual's associates or relatives, or any other classification protected by the applicable laws.