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    Head Of Delivery- Insurance BPO - Chennai, India - Saaki Argus & Averil Consulting

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    Description

    AboutClient:

    A leadingInsurance BPO

    Job Responsibilties:

    The Head of DeliveryInsurance will plan direct and oversee ensuring development andimplementation of efficient Opearations and cost effective systemsto meet current and future needs of the organization.

    Will be responsibleto:

    • Ensure high quality andconsistent delivery.
    • Look out for continousimporvements of processess and improve productivity /quality.
    • Smooth & efficient onboardingof clients.
    • Ensure compliance to allregulatory requirements and risks across theorganization
    • Participate & assist inall audits (Internal/ External)
    • Monitor& ensure client relationship are well managed throughactive and regular engagements.
    • Supervisementor teams monitor and measure the teams performance.

    CandidateRequirements:

    • 20 years of experience in handling delivery fromInsurance BPO domain
    • Excellent communicationwith good stakeholder and people management skills

    Location:Chennai

    RemoteWork :

    No



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