Junior Sales Coordinator - Mumbai, Maharashtra, India - AVS Industrial Solutions LLP
1 week ago
Description
About Us
Founded in the year 2020, We "AVS Industrial Solutions LLP" are engaged as Manufacturer, Service Provider, Channel Partner and Distributor of Hydraulic DockLeveler, Overhead Sectional Doors, Fire Rated Rolling Shutters, Emergency Exit Door,Double Glazed Glass Door and much more.
We provide these products and services indiverse specifications to attain the complete satisfaction of the client. further, our strongsupport makes sure that these products are delivered within the promised time-frame. We have gained huge clientele in our country.Responsibilities for Sales coordinator profile - Job description
-
Good Communication (Hindi / English):
-
Should have experience working with Industrial segment
- Manufacturing / Service Provider, etc
Need to understand technical queries
:
- Respond promptly to client inquiries, identify and resolve issues, and escalate problems when necessary.
- Handle client complaints with empathy and professionalism, finding appropriate solutions to ensure customer satisfaction.
- Maintain a thorough understanding of our products and services to effectively assist customers with their inquiries.
- Document and track client interactions and resolutions in the company's CRM system.
- Collaborate with other departments to resolve complex cleint issues and provide feedback on product or service improvements.
- Stay updated on product knowledge, industry trends, and client service best practices.
- Identify opportunities to upsell or crosssell products and services to existing clients.
- Assist in the development and improvement of sales/operations processes and procedures.
- Meet and exceed individual and team performance goals.
Job Types:
Full-time, Permanent
Salary:
₹10, ₹20,000.00 per month
Benefits:
- Cell phone reimbursement
- Health insurance
Shift:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to Relocate:
- Mumbai Suburban, Maharashtra: Relocate before starting work (required)
Work Location:
In person
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