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    collection executive - Noida, India - Leute Passen India Private Limited

    Leute Passen India Private Limited
    Leute Passen India Private Limited Noida, India

    6 days ago

    Default job background
    Full time
    Description

    Job Overview

    We are hiring a Collection Executive for BPO (Call Center) with 1 to 3 years of experience. This is a full-time position based in Noida, Uttar Pradesh, India. The Collection Executive will be responsible for managing and collecting outstanding debts from customers.

    Qualifications and Skills

    • DRA (Debt Recovery Agent) Certification Mandatory
    • 1 to 3 years of experience in collections or a similar role
    • Strong negotiation and communication skills
    • Ability to work independently and meet collection targets
    • Excellent problem-solving and decision-making abilities
    • Attention to detail and accuracy in maintaining records
    • Knowledge of debt collection laws and best practices
    • Proficiency in MS Office and familiarity with collection software

    Roles and Responsibilities

    • Contact customers to remind them of overdue payments
    • Negotiate repayment plans or settlements with delinquent customers
    • Follow up on payment commitments and ensure timely collections
    • Maintain accurate records of all collections activities
    • Handle customer inquiries and resolve any billing disputes
    • Collaborate with internal teams to address and resolve collection issues
    • Prepare reports on collection activities and outstanding debts
    • Adhere to legal and regulatory requirements related to debt collection
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