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Customer Success Manager-l3
6 days ago
Quest Business Solution Bengaluru, Karnataka, India**Mission**: To grow the Enterprise Sales Business for the organization by adding new enterprise customer and growing the solution portfolio in customer accounts. · **Mission**:The purpose of the role is to work in individual capacity and collaborate with the product team and sol ...
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Customer Success Manager
23 hours ago
ColorTokens Inc. Bengaluru, IndiaTitle: Customer Success Manager · Role Description · Real Customer Success comes from the heart. You have the best customer management and business consultancy skills around. You're passionate about engaging your customers and expanding their use cases. You have impeccable relati ...
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Customer Success Manager
1 week ago
Graphy Inc. Bengaluru, IndiaJob Overview: · We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring th ...
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Customer Success Manager
23 hours ago
Graphy Inc. Bengaluru, IndiaJob Overview: · We are seeking a highly motivated Customer Success Manager to join our team. As a Customer Success Manager, you will be responsible for managing and nurturing our customer relationships. You will serve as the primary point of contact for our customers, ensuring th ...
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Customer Success Manager
23 hours ago
Net2Source Inc. Bengaluru, IndiaOur Customer Success Managers are responsible for developing strong client and talent relationships, creating expansion within the account. The Customer Success Manager oversees assigned hiring assignments in order to ensure that work is completed to the clients' satisfaction and ...
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Customer Success Manager
23 hours ago
AppViewX Bengaluru, IndiaCustomer Success Manager · Experience: 8+ years · Location: Bangalore/Chennai/Coimbatore · Who we are and What we do? · AppViewX is trusted by the world's leading global organizations to reduce risk, ensure compliance, and increase visibility through machine identity management a ...
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Customer Success Manager
23 hours ago
Motorola Solutions Bengaluru, IndiaJob Description · Customer Success Manager position within Unified Communications Tier 3 department is a cross-functional, high-visibility role that works closely with Customers, Offer Managers, Sales, Delivery/SI, CMSO, and development teams to ensure that all the PTT Issues are ...
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Digit Success Manager
2 weeks ago
eGov Foundation Bengaluru, IndiaAbout the role · As a part of the Global Service Delivery Unit (GSDU), this role is responsible for leading the team that works closely with our partners / end users across the globe to implement DIGIT based solutions. As the leader, the individual will ensure that the DIGIT plat ...
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Customer Success Manager
23 hours ago
HeadSpin Bengaluru, IndiaWho We Are · HeadSpin is a global omnichannel digital experience testing platform that helps enterprises optimize application performance with its data science capabilities. With a strong infrastructure availability of real devices across 90+ locations, the HeadSpin Platform enab ...
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Customer Success Manager
23 hours ago
Hatica Bengaluru, IndiaAbout · Hatica · Hatica is a venture-backed fast growing SaaS startup focussed on building an engineering analytics platform to help development teams drive productivity, alignment and well-being. It was founded in 2020 by a strong team from Georgia Tech, IIT, and Uber. We operat ...
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Customer Success Manager
23 hours ago
ZapCom Group Inc Bengaluru, IndiaCustomer Engagement Manager · Exp : 4+ Years · Location : Bangalore · Work Mode : Work from Office · Work at least 2 days a week from Client Office · About Zapcom · Zapcom Group Inc. is looking for Customer Success Partners who will help craft the company's customer success strat ...
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Customer Success Manager
1 week ago
HackerEarth Bengaluru, IndiaHackerEarth is an AI-powered developer assessment software that helps companies to accurately measure a · developer's skills through online coding tests. It takes a skill-based approach to assessment, allowing companies to automatically generate standardized tests based on variou ...
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Digit Success Manager
1 week ago
eGovernment Foundation Bengaluru, IndiaAbout the role: · - As a part of the Global Service Delivery Unit (GSDU), this role is responsible for leading the team that works closely with our partners / end users across the globe to implement DIGIT based solutions. · - As the leader, the individual will ensure that the DIG ...
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Customer Success Manager
1 day ago
TopHire Chennai/Bengaluru, IndiaJob brief : · As a Customer Success Manager, you will create exceptional experiences and sustained value for our customers by acting as their trusted advisor and advocate from post-sale through renewal. You will guide them through the journey of meeting and exceeding their ROI g ...
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Customer Success Manager
1 day ago
Net2Source Inc. Bengaluru, IndiaOur Customer Success Managers are responsible for developing strong client and talent relationships, creating expansion within the account. The Customer Success Manager oversees assigned hiring assignments in order to ensure that work is completed to the clients' satisfaction and ...
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Customer Success Manager
23 hours ago
DataWeave Bengaluru, India"We kindly ask that applicants for this role have a mandatory requirement for proficiency in Spanish language communication." · JOB DESCRIPTION · DataWeave provides Digital Shelf Analytics and Dynamic Pricing solutions to Digital Commerce businesses that enable them to grow their ...
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Customer Success Manager
1 day ago
Milestone bangalore, IndiaJob Description About Us For over 25 years, Milestone has been a leading provider of digital marketing software and services for location-based businesses. Milestone helps businesses create, organize, and amplify their digital information by enhancing their digital presence to ma ...
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Customer Success Manager
1 week ago
BiteSpeed Bengaluru, IndiaAbout BiteSpeed: · - Hey there We are a Sequoia backed SaaS startup on a mission to help e-commerce brands embrace- conversational commerce- as the future of selling online. · - Currently, 2000+ Shopify brands across 50+ countries use BiteSpeed to- drive 20%+ revenue doing everyt ...
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Customer Success Manager
1 day ago
ZapCom Group Inc Bengaluru, IndiaCustomer Engagement Manager · Exp : 4+ YearsLocation : BangaloreWork Mode : Work from OfficeWork at least 2 days a week from Client Office · About Zapcom · Zapcom Group Inc. is looking for Customer Success Partners who will help craft the company's customer success strategies, bu ...
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Success Engagement Manager
1 day ago
Calix bangalore, India Full timeCalix provides the cloud, software platforms, systems and services required for communications service providers to simplify their businesses, excite their subscribers and grow their value. Calix is looking for a Customer Success Manager to drive adoption of the Calix Support Cl ...
Customer Success Manager - Bengaluru, India - Pepper Content
Description
Pepper Content ) is building a global content marketplace that brings companies and content creators together to scale up content creation processes across 75+ content verticals and 150+ content categories.Over the past 5 years, over 100,000+ freelance content creators have applied to be part of the Pepper network of which we work with the top 5% talent, and on the other end - we work with over 2500+ customers like Amazon, Adobe, Google, HDFC Bank, Adani, and majority of the startup ecosystem.
We are building a global on-demand content marketplace platform that stitches together content planning, creation, distribution and measurement.At Pepper Content, you will:
Cultivating solid relationships with clients through the provision of exceptional after-sales service.
Creating a positive onboarding experience for new clients.
Responsible for driving revenue of existing accounts with delivery and quality management
Regularly interacting with clients through telephone calls, email communications, or face-to-face meetings.
Maintaining an accurate record of all existing and potential clients.
Inspire repeat business from clients.
Responding to client inquiries in a timely and professional manner.
Analyze performance data to offer clients data-driven business insights and at the same time, use those insights to improve our service offerings
Ensure timely receivables and cash flow from clients
Ensuring smooth functioning of the account internally to help meet all deliverables including coordination with design teams, media teams, managers, and other important stakeholders.
Prepare and present timely team and client updates at all stages of the engagementShould apply if you have:
At least 3+ years of experience in account management/client services roles across companies (experience working in marketing and advertising-led solutions, agency setup is a plus)
Have a strong problem solving mindset and work actively towards unblocking barriers that hinder the experience of the customer
Have excellent verbal, written communication, and presentation skills.
Have strong stakeholder management skills
Have a willingness to be flexible: Works beyond what is described in the job description.
Understand the market and competitor activities.
Be able to seek out the appropriate contact in a targeted organization
Ability to respectfully handle complaints/ escalations
Ability to deliver results under pressure.
Have experience in project management.
Have experience working with US stakeholders
Be adept to operating in the US shift (06:00 pm to 03:00 am)
Benefits at Pepper:
Paid leaves for new parents
Paid menstrual Leave
Flexible work timings
Medical Insurance coverage for all employees and dependents including Parents or in-laws
COVID 19 insurance coverage for all employees and dependents including Parents or in-laws.