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Business Analyst - Bengaluru, India - HTC Global Services
Description
Job Description –
1. Responsible for E2E process definition working along with SME's for respective product areas (Process Maps, Data flow diagrams, SOP Updates etc) in line with the technical platform functionalities .
2. Create mapping for the Data Migration working along with Implementation partners and SME's for the new application in the required areas.
3. Own delivery of reporting functionalities for respective product areas through implementation.
4. SPOC for Business Stakeholders w.r.t technical solution for the respective area
5. Create functional test cases based on templates provided by implementation partners and work with QA, SME's for successful testing of functionalities
6. Work with Business SME's, implementation partners for creation of training plan before implementation.
7. Deliver training along with support of SME's as needed
8. Provide functional inputs to the ITGC team working with SME, implementation Partners, Solution Architecture team as needed to ensure CARM control designs are in place
9. Put together Training content ppts based on screen grabs and templates provided by implementation partners
Qualification-
8+ years of experience specifically in Retail domain
Confident and clear in oral and written communication with counterparts.
Self-driven and accountable.
Techno functional experience in prior projects.
Technical degree or relevant experience to support the job roles.